WMS Application Analyst - Ray

Ray

Requirements - ----------- ### Must have: ### - 1-5 years of experience in supporting or administering WMS platforms, specifically HighJump, Körber, or Infios - Bachelor's degree in Computer Science, Information Systems, Supply Chain Management, or a related field - Familiarity with configuration and customization of HighJump/Körber workflows or screens - Experience in a distribution center or retail warehouse environment - Basic understanding of APIs, EDI, or middleware integration tools - Preferred experience with systems integration (e.g., ERP, TMS, RF devices) - Basic knowledge of SQL and experience with data queries or reporting tools - Strong problem-solving capabilities with a detail-oriented approach - Outstanding verbal and written communication skills - Customer-focused mindset Responsibilities: - ---------------- - Support and enhance our Warehouse Management Systems (WMS) including HighJump, Körber, and Infios platforms - Provide first-line application assistance for WMS-related issues across the mentioned platforms - Analyze, troubleshoot, and promptly resolve user-reported incidents and system errors - Collaborate with business stakeholders to gather and record requirements for minor enhancements and configuration changes - Assist in system configuration, manage user access, and perform basic workflow customizations - Participate in testing for new WMS releases, patches, or enhancements, including writing test scripts and validating functionality - Create and maintain documentation, standard operating procedures, and training materials - Work closely with warehouse and logistics teams to ensure efficient day-to-day WMS operations - Monitor and analyze WMS performance, supporting proactive system health checks - Assist in project initiatives related to system upgrades, new functionality, or process improvements - Escalate complex issues to senior analysts or vendors while following change control processes - Exercise discretion and independent judgment in daily tasks while maintaining a high level of professionalism and confidentiality - Actively engage in learning initiatives through training programs and workshops - Provide friendly and professional support to internal and external inquiries - Exemplify Rural King's core values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement - Perform other duties as assigned, including occasional travel and on-call support during critical periods - ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- Company: - ------- At Rural King, we are dedicated to serving our communities by offering essential products across over 130 locations in 14 states. With annual sales surpassing $2.5 billion and our corporate heart based in Mattoon, IL, we pride ourselves on creating a unique shopping experience enhanced by complimentary refreshments. We value our associates, fostering a rewarding and growth-oriented workplace where passionate individuals work together to make a positive impact in rural areas. We offer competitive benefits, a people-first environment, and numerous professional development opportunities. Join us for a chance to build a meaningful career while making a significant difference in the lives of those we serve. - --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------