WMS Application Analyst - Piketon

Piketon

Requirements - ----------- ### Must have: ### - Bachelors degree in Computer Science, Information Systems, Supply Chain Management, or a related field - 1-5 years of experience supporting or administering Warehouse Management Systems (WMS), particularly HighJump, Körber, or Infios - Familiarity with configuration and customization of HighJump/Körber workflows or screens - Experience in a distribution center or retail warehouse environment - Understanding of APIs, EDI, or middleware integration tools - Preferred knowledge of system integration (e.g., ERP, TMS, RF devices) - Basic SQL knowledge and experience with data queries or reporting tools - Strong problem-solving abilities with attention to detail - Excellent verbal and written communication skills - Customer-focused mindset - Ability to lift 15 pounds periodically and maintain a seated or standing position for extended durations Responsibilities: - ---------------- - Support and enhance Warehouse Management Systems (WMS) focusing on HighJump, Körber, and Infios platforms - Provide first-line application support for WMS-related issues - Analyze, troubleshoot, and resolve user-reported incidents and system errors promptly - Collaborate with business stakeholders to gather and document requirements for enhancements and configuration changes - Assist in system configuration, manage user access, and customize basic workflows - Participate in testing of new WMS releases and write validating test scripts - Create and maintain user documentation, standard operating procedures, and training materials - Work closely with warehouse and logistics teams to ensure smooth WMS operations - Monitor WMS performance and conduct proactive system health checks - Support project initiatives related to system upgrades and process improvements - Escalate complex issues to senior analysts or vendors as necessary - Maintain confidentiality and professionalism in daily decision-making - Engage in continuous learning initiatives, such as training programs and workshops - Provide proactive and friendly support to internal and external parties - Demonstrate alignment with Rural Kings core values - Occasionally travel to distribution centers or warehouses as needed - Be available for on-call rotation or after-hours support during critical periods - Perform other duties as assigned - ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- Company: - ------- At Rural King, we are proud to be America's Farm and Home Store, serving our communities with essential products and a unique shopping experience. Our corporate office and flagship store are located in Mattoon, IL, and we have over 130 locations spread across 14 states. We prioritize our associates by fostering a positive and rewarding work environment, complete with opportunities for professional growth and competitive benefits. Our offerings include a comprehensive 401(k) plan, healthcare support, wellness programs, and various discounts. When you join our team, you become part of a mission to make a meaningful impact on the lives of those we serve while enjoying a rewarding career. - --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------