IT Business Analyst - Technical - Windsor

Windsor

Requirements - ----------- ### Must have: ### - 3-5 years of experience as a Technical Business Analyst in omni-channel, retail, or enterprise IT environments - Strong understanding of Agile methodologies and Jira project tracking - Proven track record in documenting integrations and technical workflows across various systems - Familiarity with platforms such as HCL Commerce, IBM Sterling OMS, and Akeneo PIM - Excellent analytical, troubleshooting, and technical communication abilities - Capability to bridge technical aspects with business goals to enhance customer experiences - Organized and proactive, with the ability to clarify complexities across systems - Proficient in conflict resolution and addressing relationship challenges - Self-driven, detail-oriented, and adaptable to shifting priorities Responsibilities: - ---------------- - Support Rural Kings omni-channel strategies by linking business needs with technical execution across digital and retail platforms - Document both business and technical requirements for omni-channel projects - Create comprehensive technical documentation, data flows, and integration specifications - Collaborate with architects, developers, and QA teams to translate business requirements into scalable technical solutions - Manage Jira boards, user stories, and sprints to ensure project transparency and alignment - Assist with QA and UAT by developing test cases, validating system functionalities, and coordinating feedback - Analyze data from diverse systems to pinpoint integration challenges and opportunities for optimization - Work with stakeholders to improve processes across online, in-store, and fulfillment systems - Collaborate with teams utilizing HCL Commerce, IBM Sterling OMS, Akeneo PIM, and other enterprise platforms - Exercise discretion and independent judgment in daily decisions while maintaining confidentiality - Participate in learning initiatives such as training programs, workshops, and webinars - Provide proactive and professional support to internal and external inquiries effectively - Exhibit behaviors that reflect Rural Kings core values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement - Perform additional duties as assigned - ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- Company: - ------- At Rural King, we are proud to be Americas Farm and Home Store, offering essential products to the communities we serve. With an ever-expanding network of over 130 locations across 13 states and annual sales exceeding $2.5 billion, our headquarters is in Mattoon, IL, which houses our corporate office, distribution center, and flagship store. We prioritize our associates and foster a positive, rewarding work environment. By joining our team, youll gain the opportunity for professional growth, competitive benefits, and a people-centric workplace, where we collaborate to make a meaningful impact in rural communities. Our benefits include a 401(k) plan with matching contributions, comprehensive healthcare options, virtual doctor visits, and more. - -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------