WMS Application Analyst - Manchester

Manchester

Requirements - ----------- ### Must have: ### - 1-5 years of experience in supporting or managing WMS platforms, ideally HighJump, Körber, or Infios - Bachelors degree in Computer Science, Information Systems, Supply Chain Management, or a related field - Experience in the configuration and customization of HighJump/Körber workflows or screens - Familiarity with distribution center or retail warehouse environments - Basic understanding of APIs, EDI, or middleware integration tools - Preferred familiarity with system integration, such as ERP, TMS, or RF devices - Basic SQL knowledge and experience with data query or reporting tools is advantageous - Strong problem-solving abilities with a keen attention to detail - Excellent verbal and written communication skills with a customer-focused mindset - Ability to perform physically demanding tasks, including periodic lifting of up to 15 pounds - Capability to maintain a seated or standing position for extended periods Responsibilities: - ---------------- - Support and enhance our Warehouse Management Systems (WMS) focusing on HighJump, Körber, and Infios platforms - Provide first-line application support for WMS-related issues across the platforms - Analyze, troubleshoot, and quickly resolve user-reported incidents and system errors - Collaborate with business stakeholders to collect and document requirements for enhancements and changes - Assist in system configuration, user access management, and basic customization of workflows - Participate in testing procedures for new WMS releases, patches, or enhancements - Create and maintain user documentation, operating procedures, and training materials - Work alongside warehouse and logistics teams to ensure smooth daily WMS operations - Monitor and evaluate WMS performance and conduct proactive health checks - Support project initiatives concerning system upgrades or process improvements - Escalate complex issues to senior analysts or vendors as necessary - Exercise discretion and independent judgment in daily decisions while upholding confidentiality and professionalism - Engage in professional development opportunities like training programs and webinars - Offer friendly, proactive, and professional support to internal and external stakeholders - ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- Company: - ------- We are Rural King, Americas Farm and Home Store, dedicated to providing essential products to the communities we serve. With a presence in over 130 locations across 14 states and annual sales exceeding $2.5 billion, our corporate office and flagship store is located in Mattoon, IL. We pride ourselves on creating a unique shopping experience, complete with complimentary popcorn and coffee, as a token of our appreciation for our customers. As an employer, we are committed to fostering a positive and rewarding workplace with numerous growth opportunities and competitive benefits. Our focus is on a people-first environment where dedicated individuals can make a meaningful impact on rural communities. By joining us, you will not only find a job but also be able to grow professionally and contribute to making a difference in the lives of those we serve. - ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------