WMS Application Analyst - Kingston

Kingston

Requirements - ----------- ### Must have: ### - 1-5 years of experience in supporting or managing WMS platforms, ideally HighJump, Körber, or Infios - Bachelor's degree in Computer Science, Information Systems, Supply Chain Management, or a related field - Familiarity with customizing and configuring HighJump/Körber workflows or interfaces - Experience in a distribution center or retail warehouse is advantageous - Basic knowledge of APIs, EDI, or middleware integration tools is preferred - Understanding of system integration with ERP, TMS, or RF devices is a plus - Basic SQL knowledge and experience with data querying or reporting tools is beneficial - Strong problem-solving abilities with a keen attention to detail - Excellent verbal and written communication skills - Customer-oriented mindset - Ability to lift up to 15 pounds periodically and maintain a seated or standing position for extended durations - Reasonable accommodations may be available for individuals with disabilities Responsibilities: - ---------------- - Support and enhance Warehouse Management Systems (WMS) with a focus on HighJump, Körber, and Infios - Provide first-line application support for WMS-related concerns across the specified platforms - Analyze, troubleshoot, and resolve user-reported incidents and system errors promptly - Collaborate with business stakeholders to gather and document requirements for minor enhancements - Assist with system configuration, user access management, and basic workflow customizations - Participate in testing for new WMS releases, patches, or enhancements, including writing test scripts - Create and maintain user documentation, standard operating procedures, and training resources - Work closely with warehouse and logistics teams to ensure efficient WMS operations - Monitor and analyze WMS performance and conduct proactive health checks - Support projects related to system upgrades, new functionalities, or process enhancements - Escalate complex issues to senior analysts or vendors while adhering to change control protocols - Engage in learning initiatives to acquire new knowledge and refine existing skills - Provide friendly and professional support to internal and external inquiries and concerns - Exhibit behaviors that reflect Rural Kings Values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement - May require occasional travel to distribution centers or warehouses and participation in on-call rotation as needed - ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- Company: - ------- At Rural King, we proudly serve as America's Farm and Home Store, offering essential products to the communities we support. With over 130 locations across 14 states and annual sales surpassing $2.5 billion, we are growing rapidly from our headquarters in Mattoon, IL. We strive to create a nurturing and rewarding workplace that values our associates. We offer competitive benefits, opportunities for advancement, and a people-first culture where individuals can thrive while making substantial contributions to the lives of those in rural areas. By joining our team, you're not just securing a job; you're gaining a pathway for professional growth and the chance to impact your community meaningfully. - ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------