IT Specialist / Administration / MDM / IAM/SSO / SOC / SAAS / MacOS - Start-up
EL SEGUNDO
Our client is a technology company modernizing physical security through software that helps organizations protect their people, property, and facilities. They are seeking an **IT Specialist** to own corporate IT operations and provide responsive, reliable support across the organization. This is a hands-on role serving as the company's sole IT resource. You will manage employee support, onboarding and offboarding, endpoints, business applications, networks, and vendor relationships. The ideal candidate has experience supporting a growing startup and can balance daily requests with improvements that help the business scale. **Responsibilities** * Own employee IT support from intake and troubleshooting through resolution, keeping users informed and coordinating vendor escalations when needed. * Manage onboarding and offboarding, including hardware, accounts, access provisioning, and secure removal of access. * Provision and manage laptops and workstations through MDM, including device policies, procurement, maintenance, and retirement. * Administer Google Workspace and Microsoft 365, including user accounts, permissions, configurations, and licensing. * Configure and maintain corporate networks, including firewalls, switches, wireless, VPN, and DNS. * Manage internet connectivity, ISP relationships, and failover to support business uptime. * Oversee SaaS and engineering tool access, including GitHub provisioning and license management. * Manage IT vendors and managed service providers, including contracts, service levels, renewals, performance, and escalations. * Coordinate non-production AWS and Google Cloud Platform access, including IAM groups, provisioning standards, and access reviews. * Maintain IT documentation and support conference rooms, phone systems, printers, office moves, and cabling projects. **Required Experience** * 5+ years of IT experience with increasing responsibility for corporate IT operations and vendor management. * Hands-on experience supporting an early- or mid-stage startup. * Strong Google Workspace or Microsoft 365 administration experience. * Experience with MDM, endpoint provisioning, device policies, and hardware lifecycle management. * Ability to operate independently as the sole IT resource, prioritize requests, and resolve issues directly. * Strong technical knowledge across endpoint management, IAM/SSO, networking, and cloud access. * Experience managing SaaS licenses, vendor contracts, service level agreements, and renewals. * Hands-on experience with IAM tools, SSO, user provisioning, and application and group management. * Strong macOS skills and experience supporting Windows environments. * Excellent communication, documentation, organization, and stakeholder management skills. **Strongly Preferred** * Experience working in a SaaS company. * Experience supporting a Global Security Operations Center (GSOC) or Security Operations Center (SOC). * Experience coordinating office build-outs, moves, and low-voltage or cabling projects through vendors. **The Offer** * **$120,000-$140,000 base salary** * Comprehensive medical, dental, vision, and life insurance * 401(k) with a 4% company match * Flexible paid time off * Modern, newly renovated office * Innovative work in an emerging field with strong growth potential * Supportive, family-friendly culture that values work-life balance and inclusion
