Field Service Technician
Grand Junction
Our client is looking for a Field Service Technician for a 3-month contract in Grand Junction, CO 81501. Applicants must be currently authorized to work in the US on a full-time basis now and in the future. Our client is a multibillion-dollar company that provides end-to-end managed services, technology, and consulting to enable the digital workplace for small to enterprise businesses. Join their team to be part of delivering individualized experiences to a diverse range of clients in a collaborative and productive workplace environment. Contract Duration: 3 months **Required Skills \& Experience** * 2-5 years of hands-on hardware repair and break-fix experience (printers, POS, restaurant IT hardware, PCs, etc.) * Experience supporting Fuji printers and large-format/plotter printers strongly preferred. * Familiarity with ticketing systems. * 2-5 years of field or IT support experience. * A certification * Lexmark certifications and experience strongly preferred * Experience with Lexmark printer break-fix and installs. * Fuji printer experience is a strong plus. * HP, Dell, and Lenovo experience is desirable. **What You Will Be Doing** * Travel to customer sites to provide on-site IT support. * Perform break-fix and IMAC services. * Troubleshoot and repair hardware, including printers (laser, Fuji, large-format), laptops, servers, POS systems, restaurant IT hardware, and network devices. * Support multiple customers with varying levels of technical complexity. * Ensure all Service Level Agreements (SLAs) are met within the required 4-6 hour response window. * Accurately document work and time using Field Vision and Fieldglass.
