Customer Service Representative - Entry Level

Pleasanton

We are hiring for an Entry-Level Customer Service \& Fundraising Associate to support nonprofit fundraising events, pop-up campaigns, and community outreach initiatives in the local area.This role involves working at live events, retail pop-ups, and community activations, engaging directly with the public to promote nonprofit causes and drive donations. No prior experience is required---paid training and ongoing support provided.Key ResponsibilitiesRepresent nonprofit organizations at events, pop-ups, and community outreach campaignsProvide friendly, professional face-to-face customer serviceEngage attendees, share information, and build meaningful connectionsEducate the public about nonprofit missions, programs, and impactEncourage and secure voluntary donations during eventsAssist with event setup, breakdown, and coordinationTrack interactions and maintain accurate recordsAttend team meetings, training sessions, and coaching workshopsQualificationsStrong communication and interpersonal skillsComfortable working in fast-paced, public event environmentsOutgoing, approachable, and confident speaking with new peopleReliable, punctual, and team-orientedWillingness to learn and grow through coachingMust be 18 and authorized to work in the U.S.Preferred Experience (Not Required)Customer service or retailEvents, hospitality, or brand promotionsSales or fundraisingPublic-facing rolesCompensation \& BenefitsBase pay performance-based bonusesPaid training and hands-on mentorshipFull-time hours with consistent schedulingOpportunities for advancement into leadership rolesOngoing professional development