Receptionist - State Farm Agent Team Member

Chesapeake

**Benefits:** * Bonus based on performance * Company parties * Competitive salary * Free food \& snacks * Training \& development **ROLE DESCRIPTION:** We are a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a receptionist / schedulerOur ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.**RESPONSIBILITIES:** * Greet customers warmly in person and over the phone, directing them to the appropriate team members. * Manage appointment scheduling and office communications. * Assist in handling incoming inquiries and maintaining customer records. * Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options. * take payments * explain billing * scheduling office manager meetings * Provide excellent customer service and follow up on customers needs. * Support the team with various administrative tasks and projects. **QUALIFICATIONS:** * Previous experience in a receptionist or customer service role. * Communication and interpersonal skills. * Organizational and multitasking abilities. * Comfortable with engaging in sales conversations. * Basic computer skills, including Microsoft Office and CRM systems. State Farm