Network Service Manager (Required Local Candidates)

Austin

**Respond by: 04/23/2026** **Rate: DOE** **Type: Contract** **Work Mode: Remote** **Location: Austin TX** Please respond with resume and 3 references preferably supervisor (name, title, company, email, phone number) Background Check will be performed if a candidate is selected for placement and will have to be passed' **Job Description** **Job Description** Provide **leadership and oversigh** t of **Network Services operations,** including**WAN, LAN, wireless, SD-WAN, and network security platforms** Oversee **daily operational activi** ties, including **incident management, problem resolution, and service availability** Serve as **escalation point fo** r h**igh-priority network and infrastructure issues** Coordinate and prioritize workload across **Network Services team** s, including**infrastructure and security-focused functions** Support ongoing and planned initiatives, including: **SD-WAN implementation and optimization** **Network monitoring and observability tools (e**.g., ThousandEyes, AppDynamics) **Security integrations**(e.g., Secure Workload, NGFW, identity services) Provide vendor coordination and oversight fo**r network-related services and contracts** Ensure compliance with **Agency security standards, policies, and regulatory requirement**s Participate in **change management processes and ensure proper documentat**ion and approvals Collaborate with**Infrastructure Engineering, Data Center, Telecom, and Security team**s to support cross-functional initiatives Provide**status reporting, risk identification, and mitigatio**n planning to leadership Maintain documentation of **network architecture, processes, and operational procedures** Support knowledge transfer and continuity planning for the return of the**permanent Network Services Manager** **II. CANDIDATE SKILLS AND QUALIFICATIONS** |----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------|--------------------|----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------| | **Minimum Requirements:** Candidates that do not meet or exceed the **minimum** stated requirements (skills/experience) will be displayed to customers but may not be chosen for this opportunity. | | Years | Required/Preferred | Experience | | 7 | Required | Minimum of seven (7) years' experience performing**supervisory/management**work including providing clear direction to subordinates; promoting teamwork and motivating others to accomplish goals. | | 7 | Preferred | Minimum of seven (7) years' of experience wit**h administration, maintenance, and design of Cisco VoIP solution**s is required. | | 5 | Preferred | Minimum of five (5) years' experience**managing a networking team**in a highly complex environment. | | 5 | Preferred | Experienced wit**h implementation and support** of**24x7x365 network, voice, and video** environment. | **III. TERMS OF SERVICE** Services are expected to start **07/03/2026** and are expected to complete by **03/03/2027** . Total estimated hours per Candidate shall not exceed **45** hours. This service may be amended, renewed, and/or extended providing both parties agree to do so in writing.