Front Desk Agent

Columbus

Welcome to Nexxaworks, where creativity, strategy, and innovation come together to craft marketing solutions that truly make a difference. We're not your average marketing firm -- we're your growth partners, your storytellers, and your biggest cheerleaders. **Job Description** **Position Overview** We are seeking a professional and friendly Front Desk Agent to join our dynamic team. As the first point of contact for our guests, you will play a crucial role in creating a welcoming and positive experience. The ideal candidate will possess excellent communication skills, a strong attention to detail, and the ability to multitask efficiently in a fast-paced environment. **Key Responsibilities** * Greet and welcome guests promptly and courteously upon arrival. * Handle guest check-in and check-out procedures efficiently and accurately. * Manage reservations, cancellations, and modifications using the property management system. * Respond to guest inquiries and requests via phone, email, or in person in a timely manner. * Maintain accurate records of guest accounts and process payments accordingly. **Qualifications** **Requirements** * High school diploma or equivalent; additional hospitality training is a plus. * Previous experience in a front desk or customer service role preferred. * Excellent verbal and written communication skills. * Strong interpersonal skills with the ability to interact professionally with diverse guests. **Additional Information** * Competitive salary package * Opportunities for professional growth and career advancement * Collaborative and supportive work environment * Skill development and ongoing learning opportunities * Exposure to diverse projects and industry experience