Client Account Representative

Lawrence

### Job Description Lumina Agency Inc. is seeking a **Client Account Representative** to join our growing team in Lawrence, MA. In this role, you will serve as a key point of contact for clients, ensuring they receive outstanding support while helping maintain long-term business relationships. This is an excellent opportunity for individuals who enjoy working with people, solving problems, and making a positive impact in a fast-paced environment. Responsibilities * Build and maintain positive relationships with clients. * Provide exceptional customer service and account support. * Understand client needs and offer appropriate solutions. * Coordinate with internal teams to ensure excellent service delivery. * Monitor client satisfaction and address inquiries professionally. * Maintain accurate account records and documentation. * Contribute to team goals through collaboration and effective communication. ### Qualifications * Strong communication and interpersonal skills. * Professional and customer-focused attitude. * Excellent organizational and time management abilities. * Ability to multitask and adapt in a dynamic environment. * Problem-solving mindset with strong attention to detail. * Comfortable working both independently and as part of a team. * Eagerness to learn and grow professionally. ### Additional Information * Competitive salary ($48,000--$52,000 annually) * Career growth opportunities * Professional skills development * Supportive and collaborative team environment * Ongoing training and mentorship * Stable full-time position * Opportunity to work with a growing company