Client Account Manager

Seattle

**Job Overview** We are seeking an experienced **Client Account Manager** to lead a team of Client Account Specialists while partnering with attorneys and firm leadership to support billing, collections, and client account management. The ideal candidate will have strong **billing/client accounting experience, leadership skills, financial analysis abilities, and a client-service mindset**, preferably within a law firm or professional services environment. **Key Responsibilities** * Lead, coach, and develop a team of Client Account Specialists. * Oversee **client billing, collections, invoicing, and account management** activities. * Review invoices for accuracy, compliance, and client-specific billing requirements. * Manage month-end billing activities, work-in-progress, and deadlines. * Partner with attorneys to resolve billing issues and manage special billing arrangements. * Collaborate with eBilling, Rate Analysts, and Finance \& Accounting teams. * Analyze billing activity and prepare management reports. * Identify opportunities to improve billing processes, efficiency, and client service. * Maintain strong relationships with attorneys and internal stakeholders. * Support departmental projects and continuous improvement initiatives. **Qualifications** * Bachelor's degree in **Accounting, Finance, Business**, or equivalent experience. * **5 years** of experience in billing, client accounting, collections, or financial operations. * Previous **supervisory or team leadership experience**. * Law firm or professional services experience preferred. * Experience with financial management systems; **Aderant/Expert/BillBlast** experience is a plus. * Strong analytical, organizational, and problem-solving skills. * Excellent communication and relationship-building abilities. * Ability to manage multiple priorities and meet deadlines. * Strong attention to detail and discretion when handling confidential information. **Compensation** **$130,000--$160,000 annually**, depending on experience and qualifications. **Ideal Candidate:** A strong billing or client accounting professional with **team leadership experience, law firm/professional services background, and excellent attorney/client relationship skills**.