User Experience Researcher

Chillicothe

We're hiring a Level 3 UX Researcher to join our client's Machine Display \& Machine Experience workstream, focused on human-centered research that improves how operators interact with physical machines and displays. You'll work directly with a Lead Researcher onsite in Chillicothe and collaborate with a distributed team of 5 researchers across Peoria, Tucson, North Carolina, and Malaga, Spain. This is a new headcount addition with strong cross-functional visibility across design, engineering, and product. **Job Title: UX Researcher -- Machine Display \& Operator Experience (Level 3)** **Location: Chillicothe, IL (Hybrid, 2-3 days onsite)** **Contract: 12 Months** **What you'll be doing:** * Plan and conduct user research and usability testing to inform machine display and operator experience design * Translate research and testing insights into clear, actionable recommendations for product and design teams * Integrate user research throughout the product development lifecycle * Create and maintain shareable UX artifacts - user journeys, journey maps, storyboards, user flows, UX documentation, and UX strategy inputs * Document UI, physical attributes, and usability principles for downstream partners * Collaborate cross-functionally with designers, engineers, product owners, and downstream teams * Support research across multiple machine groups and operator environments --- including in-person field research * Prioritize research backlog in alignment with the product roadmap **Required Qualifications** * 5 years in UX / User Research * B.S. or higher in HCI, Human Factors, Psychology, UX/Interaction Design, or related field * Strong knowledge of HCI and UX best practices * Experience in integrating research into real-world product design decisions * Proven ability to manage multiple projects and deadlines * Portfolio demonstrating research process and outcomes * Outstanding communication and stakeholder management skills **Preferred Qualifications** * Background in automotive, aviation, or heavy machinery environments * Familiarity with operator/driver interfaces - vehicle displays, operator controls, or safety systems * Exposure to ergonomics, eye-tracking, or cognitive load evaluation * Experience in a corporate or B2B environment * Project management experience **Tools you'll work with** Miro, Dovetail, User Testing, Aha, Azure DevOps, Video Research Tools **About us:** Harvey Nash is a national, full-service talent management firm specializing in technology positions. Our company was founded with a mission to serve as the talent partner of choice for the information technology industry. Our company vision has led us to incredible growth and success in a relatively short period of time and continues to guide us today. We are committed to operating with the highest possible standards of honesty, integrity, and a passionate commitment to our clients, consultants, and employees. We are part of Nash Squared Group, a global professional services organization with over forty offices worldwide. For more information, please visit us at **https://www.harveynashusa.com/** Harvey Nash will provide benefits please review: **2025 Benefits -- Corporate**