Technical Success Manager
New York
* At AppsFlyer, we believe every challenge is an invitation to innovate * We're looking for a Technical Success Manager to help us shape the future of measurement * In this role, you'll work with talented professionals across the globe, within a culture that values curiosity, collaboration, and personal development * If you're ready to bring your skills to a global stage, this is your chance to make an impact * As a Technical Success Manager, you'll serve as the trusted technical advisor for a portfolio of strategic customers, partnering with technical stakeholders to drive product adoption, solve complex challenges, and maximize business value * Working closely with Customer Success, Product, Engineering, and Partnerships, you'll help customers unlock the full potential of the AppsFlyer platform while influencing long-term technical success * Own relationships with client technical stakeholders (Product, Engineering, and Technology teams) post-onboarding, driving adoption, value realization, and long-term success with the AppsFlyer platform * Develop and execute technical account roadmaps by translating business objectives into project deliverables, technical milestones, and product adoption plans aligned with technical stakeholders * Lead solution scope and design for complex customer use cases, including custom integrations, and product configurations, in partnership with Product and Engineering teams * Partner closely with Customer Success Managers (CSMs) to provide technical guidance, solution design, and issue resolution for strategic accounts * Serve as a trusted advisor and subject matter expert across AppsFlyer products, educating customers on platform capabilities, best practices, and new features * Collaborate cross-functionally internally with Sales, Customer Success, Product, Partnerships, and Engineering to influence product strategy, resolve technical challenges and deliver customer outcomes * Document and scale reusable technical solutions, implementation patterns, and best practices across customers and internal teams * Lead strategic discussions with both technical and executive stakeholders, influencing adoption and long-term platform strategy * Represent AppsFlyer at customer meetings, industry events, and conferences (up to 20% travel) ### Benefits * Employee stock options - We believe you should own a part of what you're creating. That's why we offer every employee a stock option package * Ongoing education - Bond with colleagues from around the globe. Immerse yourself in the products and innovations shaping the industry, and hone your skills and expertise through lecture series, global experience, and more * Global Employee Exchange Program - Our GEEP Program invites employees to spend a month in one of our 18+ global offices * AppsFlyer Cares - We take corporate social responsibility seriously. AppsFlyer Cares demonstrates our commitment to giving back to the community * Health and wellness - Enjoy complimentary fitness classes, from yoga to TRX and more! We offer everything you need to nourish your mind, body, and soul. * Health insurance - We offer every AppsFlyer employee a generous private health insurance package * Vegan-friendly - We're committed to environmental sustainability and support (and cater to) our employees who put it into action * Balance - Flexibility is one of the key elements of success in the current world. We give our teams the freedom to choose the right balance for their lives
