Systems Engineer with DevOps expertise

Littleton

Requirements - ----------- ### Must have: ### - 3--5 years of hands-on experience in systems, networks, and IT infrastructure in a professional environment - Proficient knowledge in Windows, macOS, and Linux operating systems - Familiarity with Active Directory and cloud identity platforms (such as Azure AD) - Experience with Microsoft 365 services including Exchange Online and Teams - Understanding of core networking concepts (OSI model, TCP/IP, VLANs) - Knowledge in data protection measures and endpoint security - Familiarity with virtualization technologies (VMware, Hyper-V) - Ability to manage on-prem and cloud storage solutions - Strong problem-solving skills and independence in managing technical issues - Excellent communication and interpersonal skills - A commitment to continuous learning and professional development - Certification in relevant technologies is a plus (e.g., CCNA, CompTIA) Responsibilities: - ---------------- - Manage daily ticket workload and respond to client needs efficiently - Conduct regular onsite client visits for support and project management - Act as the primary engineer on multiple active projects, coordinating efforts effectively - Serve as a direct escalation point for Help Desk/NOC team inquiries - Lead technical initiatives and mentor junior team members - Collaborate with the team to improve service delivery and client satisfaction - Stay updated on evolving technologies relevant to the role - Participate in a rotating on-call schedule for after-hours support - Document processes and solutions for knowledge sharing within the team - Cultivate client relationships, ensuring their trust and satisfaction through effective communication - -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- Company: - ------- We are AVAJEN, a dynamic business-to-business IT service provider based in Littleton, Colorado. Our mission is to empower mid-market businesses through innovative managed IT services and collaborative support. As a close-knit team, we value reliance on one another and prioritize strong relationships with our clients. We offer a full-time role with a starting salary range of $70,000--$85,000, along with competitive benefits including health insurance, flexible scheduling, and a 401(k) plan. Here, you will thrive in an environment that encourages independent thinking and teamwork, where your technical skills and empathy are equally valued. - --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------