Supportive Housing Case Manager
Hyde Park
The Supportive Housing Case Manager (Ages 18--25) supports young adults in securing and keeping stable housing while building life skills and independence. Using a positive, youth-centered approach, you'll carry a small caseload (12--18 clients), offer flexible one-on-one guidance, and connect them to education, jobs, and community resources. This is a rewarding role for anyone who enjoys cheering young people on as they step confidently into adulthood. **Responsibilities:** * Conduct intake assessments, develop individualized housing stability/service plans, and update plans quarterly or as needs change. * Assist clients in securing and maintaining permanent housing (lease signing, landlord mediation, rental arrears negotiation, unit inspections, etc.). * Coordinate medical, mental health, substance use treatment, benefits enrollment (SSI/SSDI, SNAP, Medicaid), employment, and other supportive services. * Use harm-reduction and trauma-informed approaches in all client interactions. * Advocate for clients with landlords, courts, hospitals, and benefit agencies. * Facilitate crisis intervention and de-escalation when needed; participate in on-call rotation (if applicable). * Participate in case conferences, staff meetings, and regular supervision. * Collaborate with property managers, housing navigators, peer specialists, and clinical teams. * Bachelor's degree in social work, psychology, human services, or related field (preferred). * At least 1--2 years of case management experience with people experiencing homelessness, mental illness, substance use, or trauma. * Knowledge of Housing First, harm reduction, trauma-informed care, and motivational interviewing (preferred). * Proficiency with Microsoft Office. * Excellent organizational, documentation, and time-management skills. * Ability to work independently in the field and manage a flexible schedule (some evenings/weekends). * Ability to pass background checks. **Physical Demands:** * Frequent travel throughout the service area for home visits and meetings * Ability to manage emotionally intense situations and secondary trauma * Lifting**:** Must be able to lift and carry items weighing up to 50 pounds occasionally. * Standing/Walking: Requires standing and walking for extended periods during shifts. * Bending/Stooping: Frequent bending, stooping, and reaching to access materials stored at various heights. **Job Type:** Full-time Schedule: 8-hour shift \| 40 per week \| **Shifts Available:** Monday to Friday and Saturday \& Sunday (8am - 4pm) (4pm - 12am) (12am - 8am) **Driver's License:** (Required) **Willingness to travel:** As needed **Work Location:** In person
