Server

Jacksonville

Server**Reports To** Front of the House Manager, General Manger and/or other members of the management team depending on store structure.**Job Summary** Provide friendly, responsive service to create an exceptional dining experience for all of our guests. Each server's primary objective is to show our guests such a marvelous time, they will want to return.Activities \& Responsibilities Primary * Promote, work, and act in a manner consistent with the mission of Legacy Restaurant and its affiliates to include Mellow Mushroom, Burrito Gallery and The French Pantry: To provide a unique and extraordinary experience to all in a manner that earns loyalty from guests and team members. * Monitor and observe guests dining experience to ensure guests are satisfied with the food and service, and respond promptly and courteously to correct any problems. * Collect payments from guests. * Write guests' food orders on order slips then enter orders into computers for transmittal to kitchen staff. * Prepare checks that itemize and total meal costs and sales taxes. * Take food or beverages orders from guests. * Check guests' identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages. * Serve food or beverages to guests, and prepare or serve specialty dishes at tables as required. * Present menus to guests and answer questions about menu items, beverages, and other restaurant functions and services * Inform guests of menu changes and daily specials, and make recommendations you genuinely feel your guests will enjoy. * Clean tables or counters after guests have finished dining. * Prepare hot, cold, and mixed drinks for guests, and chill bottles of wine. * Roll silverware, set up food stations or set up dining areas to prepare for the next shift or for large parties. * Stock service areas with supplies such as coffee, food, tableware, and linens. * Explain to guests how various menu items are prepared, describing ingredients and cooking methods. * Prepare tables for meals, including setting up items such as linens, silverware, and glassware. * Remove dishes and glasses from tables or counters, and take them to kitchen for cleaning. * Assist host or hostess by answering phones to take reservations or to-go orders, and by greeting, seating, and thanking guests. * Perform cleaning duties, such as sweeping and mopping floors, vacuuming carpet, tidying up server station, taking out trash, or checking and cleaning bathroom. * Bring wine selections to tables with appropriate glasses, and pour the wines for guests. * Perform food preparation duties such as preparing salads, appetizers, and cold dishes, portioning desserts, and brewing coffee. * Escort guests to their tables. * Garnish and decorate dishes in preparation for serving. * Fill salt, pepper, sugar, cream, condiment, and napkin containers. * Describe and recommend wines to guests. * Thank guests for their visit and invite them to return. * Attend all scheduled employee meetings and offers suggestions for improvement. * Coordinate with and assist fellow employees to meet guests' needs and support the operation of the restaurant. * Fill-in for fellow employees where needed to ensure guest service standards and efficient operations. Supplemental * Provide guests with information about local areas, including giving directions. Tools \& Technology * Bar code reader equipment * Cash registers * Commercial use cutlery * Credit card processing machines * Paging controllers * Point-of-sale receipt printers * Point-of-sale terminals and workstations * Touch screen monitors * Aloha Point-of-Sale software **Minimum Qualifications** * Basic knowledge of dining room and service procedures and functions * Basic mathematical skills * Able to understand and speak using the predominant language(s) of guests * Able to handle money and operate a point-of-sale system * Able to work in a standing position for long periods of time (up to 5 hours) * Able to safely lift and easily maneuver trays of food and containers weighing up to 25 pounds Mellow Mushroom