Senior Program Manager

Indianapolis

BCforward is seeking a highly motivated Senior Program Manager to support their pharmaceutical client in Indianapolis. Expected duration: Long term Location: Indianapolis, IN/hybrid **Overview** We are seeking a **Sr. Program Manager** to lead a strategic initiative that creates a parallel pathway improving access to care while traditional healthcare systems evolve. The ideal candidate will have strong experience in **program governance, delivery execution, and multi-workstream coordination** and a proven ability to **drive complex healthcare programs to launch readiness with realistic planning, dependency management, and risk control**. **Responsibilities:** * Maintain constant focus on delivery, timelines, and launch readiness. * Keep the team organized and aligned across multiple inter-related projects. * Provide realistic planning and prioritize activities across workstreams. * Challenge assumptions, identify dependencies, and manage sequencing requirements. * Develop and maintain a formal Program Charter documenting vision, goals, scope, governance, decision rights, and success metrics. * Facilitate a Dependency Mapping Workshop to surface critical dependencies, risks, and cross-team impacts. * Build a Multi-Horizon Roadmap covering immediate, pre-launch, and long-term scaling efforts. * Establish and maintain a comprehensive Risk Register including regulatory, vendor, technology, and patient-access risks. * Stand up an Executive Steering Structure with clear escalation and decision-making processes. * Plan a scalable resource model and define when to supplement a senior program leader with project managers. * Perform Integration Management across inter-related projects and ensure governance with the business sponsor. * Lead cross-functional activities to deliver on scope, schedule, and budget. * Coach less experienced Project Managers and set program-wide delivery standards per approved processes and tools outlined in the Operations Manual. * Establish robust issue tracking, program execution reviews, and consistent risk and change management frameworks. * Standardize approaches for resource and cost management consistent with SDS Resource and Capacity practices. * Ensure project closure processes align with the Project Management methodology. * Review and monitor schedules, lead detailed planning sessions, and conduct peer reviews prior to schedule baselining. * Provide regular status updates to program leadership and the steering committee. * Act as an escalation point and lead with independence requiring minimal coaching. **Required Skills \& Qualifications:** * Proven delivery leadership for programs with multiple inter-related projects in healthcare or regulated environments. * Expertise in program governance, dependency mapping, risk management, and change control. * Strong planning and scheduling capability, including roadmap development and baselining practices. * Excellent communication, stakeholder management, and facilitation across executive and cross-functional teams. * Experience coaching project managers and standardizing delivery processes and templates. * 7 years in program or project leadership roles delivering complex initiatives. **Preferred Skills:** * Experience in healthcare access, patient experience, or care delivery transformation. * Familiarity with regulatory, vendor, and technology dependency management in clinical or payer settings.