Senior Manager of Software Engineering

Chicago

* We are seeking a Senior Manager, Software Engineering to lead and scale our Platform \& Video Infrastructure organization * In this role, you will lead a distributed team of Senior Engineers, Tech Leads, and Engineering Managers building high-throughput GCP infrastructure, AI-powered evidence pipelines, and core video ingestion systems * As a senior leader, you will bridge long-term technical strategy with operational execution---driving platform reliability, scaling keyless security architectures, and forging alignment across complex partner connector ecosystems * Org Development: Lead, mentor, and scale a distributed engineering organization (Senior Engineers, Tech Leads, and Engineering Managers); establish career pathways, succession planning, and performance management standards for senior talent * Culture \& Operations: Foster a high-accountability remote-first culture centered on engineering autonomy, operational rigor, and continuous feedback * Resource \& Budget Management: Own departmental headcount planning, operational budgets, and resource allocation across platform and integration initiatives * Infrastructure Excellence: Drive strategic decisions for platform scalability, availability, and cost efficiency across our GCP footprint (GKE, Shared VPC, Managed Kafka, Anthos Service Mesh, Pub/Sub, Cloud Storage, Vertex AI) * Security \& Infrastructure as Code: Establish organizational standards for keyless authentication (Workload Identity Federation for GitHub Actions), zero-trust networking (mTLS, VPC Service Controls), and immutable infrastructure via Terraform across all environments * Roadmap \& Execution: Define 0--2 year technical roadmaps and delivery benchmarks for platform reliability, evidence verification systems, and video ingestion performance * Complex Media \& AI Engineering: Oversee the architectural strategy for asynchronous, platform-scale media processing (transcoding, SHA-256 chain-of-custody integrity checks) and AI-driven false-positive filtering pipelines * Connector Ecosystem Partnership: Drive cross-organizational alignment with vendor and gateway connector teams (Genetec, Milestone, Avigilon, Verkada, Digital Watchdog, Envysion, ExacqVision, and others) to standardize API handshakes, streaming protocols, and ingestion performance * Executive Stakeholder Advisory: Partner closely with Product, Security, and Executive Leadership to shape enterprise-wide architectural standards, integration policies, and platform capabilities ### Benefits * Flexible work models * Paid time off * Paid parental and family leave * Health care benefits * Global wellness resources * Employee assistance programs * Rotation programs * Mentor relationships * Learning and development opportunities * Retirement benefits * Employee bonuses * Stock grants \& employee stock purchase plans