Senior Digital Product Designer

Pleasanton

**Why choose us?** **Are you ready to take the next step in your career? Join us for an exciting opportunity at Albertsons Companies, where innovation and customer service go hand-in-hand!** At Albertsons Companies, we are looking for someone who's not just seeking a job, but someone who wants to make an impact. In this role, you'll have the opportunity to lead, innovate, and contribute to the growth of a company that values great service and lasting customer relationships. This position offers the chance to work in a fast-paced, dynamic environment that's constantly evolving. **Main Responsibilities** Drive clear, consistent, and user-centered content across the grocery app and website, supporting the full end-to-end customer journey. Partner closely with product, design, engineering, marketing, and data teams across the US and India to deliver high-quality content at speed. Contribute to scalable messaging strategies that enable personalization and conversational experiences while maintaining brand voice and usability standards. * Write, edit, and optimize UX copy across key journeys (discovery, search, product detail, cart, checkout, and post-purchase). * Deliver high-quality UI copy with fast turnaround times, balancing speed with clarity and consistency. * Develop and maintain content guidelines, voice and tone standards, and reusable content patterns. * Collaborate cross-functionally to align content with product requirements, user needs, and business goals. * Create and manage marketing communications, including push notifications, in-app messaging, and lifecycle campaigns. * Build scalable messaging frameworks to support personalization initiatives and dynamic content delivery. * Contribute to conversational interfaces (e.g., chat, virtual assistants) with structured, task-oriented dialogue design. * Ensure consistency and quality across platforms, features, and distributed teams. **We Are Looking For Candidates Who Possess The Following** * 3-6 years of experience in UX writing, content design, or content strategy. * Strong portfolio demonstrating end-to-end product content and UI copy. * Proven ability to work in fast-paced environments with quick turnaround requirements. * Experience collaborating with cross-functional teams (product, design, engineering). * Strong understanding of UX principles and ability to simplify complex concepts. * Excellent written and verbal communication skills. * Preferred Qualifications * Experience in eCommerce, grocery, or retail domains. * Familiarity with personalization strategies, A/B testing, and data-informed content decisions. * Experience writing for conversational interfaces or AI-driven experiences. * Background in marketing or lifecycle communications. * Experience working with global teams across multiple time zones. **Success Metrics** * Improved conversion rates and task completion across key user journeys. * Increased engagement and effectiveness of push and lifecycle communications. * Speed and quality of UI copy delivery meeting product timelines. * Adoption and scalability of messaging frameworks for personalization and conversational use cases. * Consistent voice and tone across all touchpoints and high stakeholder satisfaction. **We Also Provide a Variety Of Benefits Including** * Competitive wages paid weekly * Access to up to 50% of your earned wages before payday, via our partnership with Stream * Associate discounts * Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!) * Time off (vacation, holidays, sick pay). For eligibility requirements please visit myACI Benefits * Leaders invested in your training, career growth and development * An inclusive work environment with talented colleagues who reflect the communities we serve **Our Values -- Click below to view video:** ACI Values *A copy of the full job description can be made available to you.*