Sales Manager

Seattle

Description **Volvo Cars Seattle \| Seattle, WA \| Sales Manager \| Performance \& Process Driven** At Swickard, hospitality drives performance. At Volvo Cars Seattle, our Sales Manager leads from the front --- setting standards, developing people, and protecting the guest experience. This role is about disciplined execution, coaching, accountability, and consistent results. If you value structure, transparency, and building a high-performing sales culture --- you will thrive here. **About Us** Swickard Auto Group is a hospitality company that happens to sell cars. Across 40+ rooftops, we scale performance through clear standards, training, and repeatable processes. Volvo Cars Seattle represents a premium brand known for safety, innovation, and Scandinavian design. Our guests expect professionalism, clarity, and integrity at every step. **What You'll Lead** * Manage daily showroom operations and sales floor execution * Coach and develop Sales Consultants to improve closing ratios and CSI * Monitor CRM compliance and appointment-to-show metrics * Desk deals with transparency and protect gross profit * Drive new and pre-owned sales performance * Ensure seamless handoffs to F\&I and delivery * Maintain inventory knowledge and pricing strategy alignment * Reinforce Volvo brand standards and guest experience expectations **How We Operate** * Structured sales processes and defined playbooks * Consistent digital and showroom traffic * Transparent pay plans and performance accountability * Clear KPI tracking and weekly performance reviews * Leadership focused on preparation, discipline, and follow-through **Performance Expectations** * Achieve monthly store and individual sales targets * Maintain strong gross profit performance * Protect effective labor rate and deal structure integrity * Maintain CSI at or above manufacturer benchmarks * 100% CRM follow-up compliance * Build a culture of consistent execution **What It Takes** * 3+ years automotive sales leadership experience * Strong desking and deal structure knowledge * Proven ability to coach and develop high-performing teams * Clear communication and steady leadership presence * Comfort with CRM systems and data-driven accountability * Valid driver's license with clean driving record **Compensation \& Benefits** * Competitive base salary plus performance incentives * Medical, dental, and vision insurance * 401(k) plan * Paid time off and holidays * Career growth within a multi-store organization * Employee vehicle purchase and service discounts **Why Volvo Cars Seattle** * Represent a premium global brand with strong market reputation * Lead a team in a high-traffic Seattle market * Operate within a disciplined, hospitality-driven culture * Opportunity to grow within Swickard's expanding platform * A culture built on integrity, accountability, and long-term relationships