Remote Service Desk Support

New York

Job Title: Remote Service Desk Support **Monthly Pay:** **$5,500 -- $6,800 USD** **Summary:** The Remote Service Desk Support professional assists users by resolving technical issues, managing service requests, and ensuring systems remain operational. This remote opportunity offers excellent career growth for individuals interested in IT support and customer service. **Job Responsibilities:** * Handle incoming technical support requests. * Troubleshoot software and hardware issues. * Update support tickets accurately. * Escalate advanced technical incidents. * Assist with user account management. * Maintain service documentation. * Deliver timely customer support. **Qualifications:** * Previous technical support experience preferred. * Strong troubleshooting skills. * Excellent customer service abilities. * Basic knowledge of operating systems. * Strong organizational skills. * Dedicated remote workspace. **Perks \& Benefits** * Monthly pay: **$5,500--$6,800** * Fully remote work-from-home role * Paid technical training * Career development opportunities * Stable full-time schedule * Competitive benefits package