NGO Volunteering - UX Researcher (Berlin, Germany) (m/f/d)

Berlin

Über diesen Job - -------------- **Functieomschrijving** ****About Digital Dignity**** Digital Dignity is an NGO working to make the internet a safer space. We build survivor-first tech tools, shape digital-rights policy, and support a global community of people affected by online abuse. Our flagship product, the **Intimate Image Finder \& Remover** , helps people detect and remove non-consensual intimate images online --- directly addressing image-based sexual abuse (IBSA), one of the core issues we exist to fight. We're a volunteer-powered organization: Since our founding, more than 65 volunteers from over 20 countries have contributed their expertise across engineering, design, law, mental health, and advocacy. All contributing toward a digital world where every identity is safe, respected, and free from abuse. ****The Role**** Our product has just launched in Beta, and we're looking for a **Volunteer UX Designer** to join our small product team and help take it from launch to a genuinely user-centered, trusted tool. You'll work closely with our Product Designer, focusing on research, usability, and iterative improvement rather than starting from scratch --- this is a role for someone who wants to shape a real, live product used by people in vulnerable and sensitive situations. ****What you'll do**** * Plan and run **usability tests** on existing and upcoming features * Facilitate **user feedback sessions**, synthesizing input into actionable insights * Analyze **product and behavioral data** to identify friction points and opportunities * Improve the overall **user experience** across the app, from flows to interface details * Collaborate directly with the Product Designer on upgrades, iterations, and new features * Help translate research and data findings into design recommendations and prototypes * Contribute to a **trauma-informed, privacy-first design approach** appropriate for survivors of image-based abuse and identity misuse ****What we're looking for**** * Experience in UX research, especially including **usability testing \& growth hacking** * Comfort working with analytics and translating data into design decisions * Ability to work independently and collaboratively in a small, remote-first team * A genuine interest in **digital rights and digital human rights** * Sensitivity, empathy, and discretion when designing for topics like **image-based sexual abuse (IBSA)** and other forms of online harm --- this product serves people at vulnerable moments, and the tone, language, and flow of every screen matters * Alignment with Digital Dignity's mission and values ****Nice to have**** * Experience designing for trust \& safety, mental health, legal, or trauma-informed products * Familiarity with EU digital policy or human rights advocacy * Based in or around Berlin ****What we offer**** * **Purpose \& Impact:**You are shaping a movement. Our work helps victims of image-based abuse, influences policy, and builds tools that protect dignity online. * **Direct Product Impact:** Help improve a live product designed for people affected by image based sexual abuse. * **Meaningful Ownership:** Take responsibility for defined UX research and improvement initiatives, from identifying friction points to developing recommendations. * **Startup Spirit with Mission:**Become part of a purpose-driven NGO with a social startup mindset. We combine global scaling with deep local impact. * **Growth \& Learning:**Work closely with an experienced, interdisciplinary team spanning tech, law, policy, and advocacy. Gain exposure to global NGO networks, policy-making, and grassroots initiatives. * **Global Community, Local Anchor:** Join our international team while being part of the Berlin community - one of our global hubs as a human rights NGO. * **Flexibility and Trust:** Organize your work independently within an agreed scope and collaborate directly with the people responsible for the product. * **Freedom \& Co-Creation:**Experience autonomy, creativity, and trust. We don't work in rigid hierarchies but in partnerships and a family feeling, built on openness, empowerment, and shared purpose. ****Logistics**** * This is a **volunteer position,**unpaid, but a meaningful opportunity to apply your skills to a mission-driven product with real-world impact. We are growing dynamically and invite you to become part of something bigger. Your contribution changes lives and helps make the world a better place. * **Remote work** is fully supported; we're a distributed, international team * **Berlin-based volunteers** will have access to a **co-working space** for in-person work and connection with the local team * Flexible time commitment, to be agreed based on availability. At least 10 hours per week are required to make a meaningful and impactful contribution to the project.