Member Services Representative

Lakewood

**Benefits:** * Free uniforms * Training \& development * Wellness resources * Bonus based on performance * Employee discounts * Flexible schedule **Requirements:** * Fluent in English * Proficient reading and writing skills * Computer Skills **Responsibilities:** * Membership Sales * Greet all members \& guests with a smile and wish them well as they exit the club * Check in all members and guests in accordance with company procedures * Facilitate any messages on club software at member check-in * Answer phones in courteous, helpful, professional manner * Communicate special events to members and guests * Maintain an atmosphere, which makes members feel welcome * Facilitate all member requests or forward to a manager * Maintain professional disposition at all times * Sell retail products * Schedule member services: tanning, etc * Facilitate payment of member services in accordance with company procedures * Know club facility, services, and schedules * Maintain a clean and organized work area * Assist in all projects as delegated by club management * Follow all policies and procedures in the Employee Handbook * Opening and closing duties **Benefits:** * Complimentary Peak Gym Membership * Free CEC's \& CEU's, discounted NASM certification, and CPR * Discounts on products and services