Head of Information Technology

New York

**++KEY RESPONSIBILITIES++** ***Platform Delivery and Engineering*** * Execute the platform build from architecture through production, delivering working systems on the timeline required to support the first programs binding. * Manage implementation of core insurance systems across submission intake, rating, policy administration, claims, and finance, ensuring each component adheres to the event-driven, decoupled architecture. * Build and maintain the integration layer connecting all platform components through the event bus, ensuring data consistency, real-time flow, and system independence. * Deliver the API layer for broker and partner connectivity, with a relentless focus on speed, reliability, and ease of use. * Own the technology roadmap in partnership with the COO, translating business priorities into sequenced delivery plans. ***Data and AI*** * Build and operate the cloud-native data platform as the central analytics hub, ensuring structured, analytics-ready data flows from every system from day one. * Implement and scale AI capabilities across submission triage, underwriting support, loss ratio monitoring, claims pattern detection, and portfolio analytics. * Develop automated bordereaux ingestion, validation, and reconciliation workflows. * Deliver reporting and dashboards for executive leadership, actuarial, finance, and operational stakeholders. ***Team Building and Vendor Management*** * Hire and build the technology team from scratch, with meaningful headcount budget in year one to assemble a high-caliber group across engineering, data, and infrastructure. * Supplement the core team with strategic use of outsourced or embedded vendor resources where speed or specialization requires it. * Manage vendor relationships across platform providers, system integrators, cloud infrastructure, and security services. * Establish development practices, security protocols, and change management processes appropriate for a regulated insurance environment. * Build a technology culture that mirrors the broader leadership values: empathy, urgency, collaboration, and results. ***IT Operations*** * Own infrastructure, identity management, endpoint provisioning, and business continuity for the US operation. * Support compliance and regulatory technology requirements, including state filing systems, statutory reporting, and financial controls. **++Required Experience++** * 15+ years in technology roles with significant depth in insurance or financial services. * Demonstrated experience delivering at least one greenfield platform build or major technology transformation at an insurance organization. * Strong working knowledge of insurance operations: policy administration, claims, bordereaux processing, regulatory reporting, and reinsurance accounting. * Experience evaluating and implementing modern insurance platforms. Familiarity with legacy systems (and their limitations) is equally valuable. * Fluency in cloud infrastructure (AWS, Azure, or GCP), cloud-native data platforms, event-driven architecture, and API-first design patterns. * Track record of building and leading technology teams, ideally in a startup or high-growth environment where resources were constrained and the work was hands-on.