General Manager

Honolulu

**Job Title:** General Manager **Location:** Honolulu, HI (Ala Moana Center) **Salary:** $95,000 -- $105,000 annually *Actual compensation will be determined based on experience, skills, and internal equity.* **Employment Type:** Full-time, Salaried (Exempt) **About Us:** Kizuki International LLC is one company united by a single purpose --- to spread joy through authentic culinary experiences. Our family of Asian culinary brands includes: * **Kizuki Ramen \& Izakaya**-- delivering the most authentic Japanese ramen experience outside Japan through scratch-made broths, Japanese-designed interiors, and craftsmanship. * **Supreme Dumplings --** offering handcrafted Xiao Long Bao and other small bites made with precision, tradition, and heartfelt execution**.** * **Tang Bar / Swish Swish --** a modern fast-casual concept bringing bold Sichuan malatang flavors to a customizable, energetic format**.** We proudly operate 20+ restaurants and 4+ central kitchens/commissary facilities across multiple states --- and we're growing. Our specialty at Supreme Dumplings, Xiao Long Bao (小籠包), meaning "little dumpling in a basket," traces its origins back over 1,000 years to China's Song Dynasty. Cooked traditionally in bamboo baskets, these iconic dumplings are perfected over centuries and lovingly crafted in our kitchens to provide an unparalleled authentic experience. Our commitment to quality, exceptional service, and creating memorable dining experiences is at the heart of everything we do. We take pride in bringing Taiwanese culinary heritage to Honolulu, ensuring every bite tells a story of tradition, passion, and excellence. **Position Overview:** Supreme Dumplings Honolulu at the Ala Moana Center is seeking a dynamic and experienced General Manager to lead the grand opening of our first restaurant in Hawaii. This is a unique opportunity to shape the foundation of our brand in Hawaii, creating a world-class dining experience and building a passionate, high-performing team from the ground up. The ideal candidate has a growth mindset --- believing abilities can be developed through dedication and hard work. You embrace challenges, adapt quickly, and continuously seek improvement for yourself and your team. **As General Manager, you will oversee all aspects of restaurant operations, including:** * Team leadership and development * Guest satisfaction * Financial performance * Regulatory and company compliance You will foster a collaborative culture grounded in our core values and ensure every guest enjoys a memorable, authentic Taiwanese dining experience. This role requires strategic vision and hands-on management, including recruiting, training, and motivating a team, managing budgets and costs, overseeing quality control, and partnering with marketing to build brand awareness**.** **Key Responsibilities:** * Manage day-to-day restaurant operations, including staffing, inventory, and quality control * Deliver exceptional guest service to ensure a welcoming and memorable dining environment * Oversee budgeting, cost control, and profitability analysis * Recruit, train, mentor, and support team members to create a culture of excellence, collaboration, and growth * Collaborate with marketing to develop promotions, events, and community engagement strategies * Ensure adherence to health, safety, and food safety standards, as well as company policies * Promote core values: honesty, transparency, respect, empathy, and continuous learning **Qualifications:** * 5+ years of restaurant management experience, ideally in hospitality or Asian-inspired cuisine, with a track record of leading high-performing teams and delivering exceptional guest experiences * Strong leadership skills to inspire and motivate teams * Bilingual in Spanish or Cantonese preferred * Excellent communication and interpersonal skills for interactions with guests, staff, and vendors * Financial acumen, including budgeting, P\&L analysis, and cost management * Deep knowledge of food safety, health regulations, and compliance * Passion for food, hospitality, and guest-centric service **Supreme Dumplings Guiding Principles:** * Anticipate guests' needs and exceed expectations * Foster trust and shared success * Communicate with positivity, honesty, and respect * Lead with empathy, humility, and integrity * Embrace continuous learning, accountability, and teamwork **Location \& Reporting Structure:** * Based in Honolulu, HI * Reports directly to the Director of Operations until a District/Regional Manager is appointed * Includes 6--8 weeks of training in Seattle prior to opening **Benefits \& Other Compensation:** **Eligible employees may receive a comprehensive benefits package, which may include:** * Medical, dental, and vision insurance * Paid time off * Employee meals and discounts * Opportunities for career growth and professional development * Eligibility and benefit offerings may vary based on position and tenure * Health benefits: Supreme Dumplings pays 50% of the premium after 60 days of employment Supreme Dumplings is an equal opportunity employer. We consider all applicants without regard to race, religion, color, gender, sex, age, national origin, disability, veteran status, sexual orientation, gender identity, marital status, or any other status protected by law. We strive to reflect the diverse communities we serve.