Founding Operations Lead

San Francisco

**Why Zania** Every enterprise spends millions of dollars on Governance, Risk, and Compliance (GRC). It's one of the most critical, yet universally painful, parts of running a business. For decades, this industry has been dominated by legacy systems with notoriously low NPS scores, making it totally ripe for disruption. Zania is building **agentic AI for Governance, Risk, and Compliance (GRC)** to solve this massive problem. We are on a **rocketship trajectory**, creating intelligent agents that automate and augment the most complex risk and compliance workflows. We have found exceptional product-market fit and are scaling our team very quickly. Some reasons to join Zania are: * **Dream Customers:** Our customers are the most notable enterprises in the world, including FAANG, Big 4 firms and a portfolio of top customers. * **Tier 1 Backing:** Funded by a leading Tier 1 venture capital fund, giving us the resources to build a generational company. * **World-Class Team:** Zania is hiring the best. Our team includes AI and Security leaders from Airbnb, Microsoft, Bain \& Company, Deloitte, PwC, Brex, and Instacart. * **Pioneering Technology:** Our engineers and GRC experts work at the absolute forefront of applied AI, building the next generation of agentic systems that will define the future of compliance. * **Hyper-Growth:** We have seen **10x ARR growth** in the last year and are rapidly expanding. * **Competitive Compensation \& Equity.** **Role Overview** As our **Founding Operations Lead**, you'll own how Zania executes and scales internally. You'll work closely with founders and functional leaders to build the operating foundation of the company---across finance, systems, processes, and cross-functional execution---so the team can move fast without breaking. This is a high-impact, hands-on role for someone who enjoys turning ambiguity into action. You'll design core operating workflows, run strategic initiatives that cut across teams, and help define how a fast-growing Series A/B company actually runs day to day. **What you'll do** * **Own core business operations:** Build and improve processes across finance, vendor management, tooling, and internal workflows to support rapid growth. * **Drive cross-functional execution:** Partner with Product, Go-To-Market, and Customer teams to scope, execute, and operationalize strategic initiatives. * **Build scalable systems:** Stand up and maintain operational tooling (CRM hygiene, project tracking, internal documentation, reporting dashboards). * **Support financial and people operations:** Manage budgeting processes, spend tracking, vendor contracts, people contracts, and coordination with external accounting and legal partners. * **Design the operating cadence:** Help run planning cycles, reviews, and leadership operating rhythms to keep teams aligned and executing against priorities. * **Lead special projects:** Take on high-priority, ambiguous initiatives directly from the founders and drive them to completion. **What You Have** * **Experience:** 4 years in **Business Operations, Chief of Staff, or equivalent roles at a Series A or Series B startup**, with direct exposure to scaling teams, systems, and processes. * **Execution Strength:** Proven ability to own complex, cross-functional projects end-to-end in fast-moving environments. * **Analytical \& Systems Thinking:** Comfortable working with data, tools, and workflows to diagnose problems and implement practical solutions. * **Mindset:** Thrives in high-growth, high-ambiguity settings; energized by building structure from zero and improving how a company operates. * **Ownership:** Takes responsibility for outcomes, not just inputs; comfortable making decisions with imperfect information. * **Location:** Based in (or willing to relocate to) Palo Alto, working in-person with the team five days a week. **Compensation and benefits** - ---------------------------- * Flexible PTO policy. * Medical, dental, and vision insurance * Meals and snacks in the office * Relocation and immigration support Zania is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.