Employee (m/f/d) Event and Travel

Frankfurt Am Main

Employee (m/f/d) Event and Travel ================================= **ATLAS is the service company of Deutsche Vermögensberatung AG (DVAG)** and designs central processes, projects and services that make our financial advisors and their clients successful. In the heart of Frankfurt, we work with commitment, personal responsibility and a lot of creative freedom to secure the basis for this success - from IT to organization to communication. Our employees are the key to this: we encourage initiative, support each other and create a working environment in which you can achieve a lot with curiosity and team spirit. **Employee (m/f/d) Event and Travel** - ------------------------------------ * Frankfurt am Main, 1-2 days home office possible * Full-time * Experienced professional ### **Help shape the future - in this area** For the organization and support of our training and competition trips, we are looking for an employee in travel management / in the events and travel department (m/f/d). In this position, you will look after our travel participants, coordinate bookings, maintain travel data in the online travel portal and ensure that everything runs smoothly - from planning to invoicing. The job combines participant support, travel organization, commercial processing and project work. **Participant support \& communication** * Correspondence and advice for travel participants by telephone and e-mail * Processing special and rebooking requests * Service-oriented communication for questions about the travel process and travel documents **Participant \& booking management** * Independent participant management for training and competition trips * (bookings, changes and maintenance in the booking system) * Planning and creating travel dates and hotel allotments in the online travel portal * Checking and adjusting flight/hotel allotments during the year **Travel organization \& content** * Designing the content of travel information and travel documents * Correspondence with hotels and service providers in German and English **Accounting \& administration** * Invoice verification * Invoicing the travel participants * Maintenance and control of billing-relevant travel data **Processes \& projects** * Helping to shape and support the further development of internal processes * Project work, e. g . as part of the further development of the internal travel portal ### **Strengths that we build on** **Commercial or tourism background** Completed commercial training, e. g . as a tourism agent, travel agent, in the hotel industry, office management or in event organization. **Experience in travel management \& participant service** * Professional experience in travel management, participant management, back office or customer service * Confident handling of booking and administration systems **Strong service and customer orientation** * High quality awareness and attention to detail * Ability to understand customer requirements and implement them professionally * Friendly, solution-oriented demeanor, even in stressful situations **Language \& communication skills** * Very good written and spoken German * Good knowledge of English for correspondence with hotels and service providers * Friendly, service-oriented communication by phone and e-mail **Structured \& careful way of working** * High degree of organizational strength and reliability * Careful handling of bookings, changes and invoicing * Independent, structured way of working **Process \& digital affinity** * Interest in the further development of internal processes * Openness to digital tools, portals and system optimizations * Willingness to actively participate in project work (e. g . further development of the travel portal) ### **Appreciation that is tangible** **Varied tasks** * Diverse projects, personal responsibility and room for individual development characterize your day-to-day work with us **Fair and transparent remuneration** * We reward your performance with an attractive remuneration package - clearly structured and transparent **Time off that really counts** * 30 vacation days per year and additional days off on 24 and 31 December provide for noticeable relaxation **Modern working environment** * Our well-equipped workstations and modern IT infrastructure offer optimal conditions for productive work **Flexible working** * Working from home is partly possible - for more freedom in organizing your everyday life **Culinary variety** * Our in-house restaurant serves fresh dishes every day. Coffee bars and free drinks are available on all floors **Central location** * Our location in the heart of Frankfurt is easily accessible by bike, bus and train **More than just benefits** * Whether it's a discounted Germany ticket, JobRad, EGYM Wellpass, health offers or company pension scheme - with us you benefit from numerous extras ### **And now?** Then we look forward to receiving your application! If you have any questions about the position or the application process, our recruiting team will be happy to assist you. Our application process is transparent and straightforward - and you will receive prompt feedback. **Become part of ATLAS - and help us shape the future in the heart of Frankfurt.** **Any questions? We look forward to getting to know you.** Bianca-Maria Hartmann Recruiting Manager bianca-maria.hartmann@dvag.com 49 69 2384 5034