Director of Operations – CPG & Packaging

Los Angeles

**Job Title: Director of Operations -- CPG \& Packaging** **Location:** Hollywood, CA, Hybrid Remote Role **Type:** Full-Time **Industry:** Consumer Packaged Goods (CPG), Packaging **Travel:**Domestic \& International Travel Occasionally Required **About Us:** sourceM is a rapidly growing product development and sourcing agency specializing in consumer-packaged goods and innovative packaging solutions. Our clients range from emerging startups to global brands, and we pride ourselves on delivering high-quality, technically intensive, and market-ready products with speed and precision. **The Role:**We're seeking an experienced operations leader who has directly managed teams and owned end-to-end execution within CPG and/or packaging environments. The role calls for a candidate that has hands-on experience in global sourcing, product development, and quality/compliance, along with a proven ability to anticipate issues, solve complex problems, and build systems that prevent repeat challenges. This position reports directly to the Vice President of Operations and leads a team of product/project managers. Just as important, this position requires a strong client-partner mindset---someone who can understand client perspectives, set clear expectations, and resolve issues thoughtfully while maintaining long-term, collaborative relationships. **Key Responsibilities:** 🧠 **Product Development** * Manage and mentor a team of product/project managers * Partner with internal and external resources to ensure manufacturability and compliance from concept to launch * Evaluate materials, packaging formats, and production methods for feasibility, cost efficiency, and sustainability 📦 **Sourcing \& Supply Chain Management** * Oversee global sourcing strategies and supplier relationships * Optimize logistics, inventory management, and cost efficiencies * Collaborate with cross-functional teams to ensure warehousing, fulfillment and import operations run smoothly to ensure on-time, in-full (OTIF) seamless customer delivery 🧪 **Quality \& Compliance Leadership** * Enforce rigorous quality assurance and test protocols across all product categories * Ensure compliance with global regulatory standards (FDA, CPSC, REACH, Prop 65, etc.) * Oversee root cause analysis and the creation and implementation of corrective action plans * Lead product risk assessment reviews * Monitor vendor assessments * Assess projects for potential problems proactively avoiding them and/or quickly resolving them 📊 **Operational Excellence** * Partner with the Vice President of Operations to build and refine SOPs, KPIs, and reporting systems to drive continuous improvement * Translate strategic initiatives into actionable operational plans with milestone tracking and accountability. * Provide regular performance reports highlighting risks and opportunities **What We're Looking For:** * 8 years of experience in operations, quality, or supply chain roles within CPG, packaging, or manufacturing * Record of preventing and solving problems * Deep knowledge of product testing, regulatory compliance, and quality systems * Proven track record in global sourcing and logistics * Demonstrated ability to understand client perspectives, set clear expectations, and tactfully resolve issues in a manner that preserves strong, collaborative relationships. * Strong leadership, communication, and project management skills * Champion of AI/technology integration * Bonus: Experience with sustainability initiatives **Why Join Us?** * Work with a passionate, collaborative team shaping the future of packaging and consumer products * Opportunity to help lead and scale operations in a high-growth environment * Salary range $100k - $130k, benefits, and room for advancement * Hybrid work environment of work from home three days a week and in our dedicated office at The Preserve (Hollywood, CA) two days a week If you're a strategic thinker with a hands-on mindset and a passion for quality and innovation, we'd love to hear from you! **Apply now and help us build the next generation of great products!**