Danish-Speaking Customer Account Advisor – Relocation to Malta

Hamburg

Are you a fluent Danish speaker looking for an international career opportunity in sunny Malta? =============================================================================================== We are currently looking for a **Danish-Speaking Customer Account Advisor** to join an international team based in **Sliema, Malta**. This is a great opportunity for someone who enjoys helping customers, solving problems, and working in a dynamic and multicultural environment. A comprehensive relocation package is available for candidates moving to Malta. Your Role - -------- As a Customer Account Advisor, you will provide high-quality support to Danish-speaking customers across multiple communication channels. Your responsibilities will include: * Supporting customers via **Live Chat, email and telephone** * Assisting with customer account enquiries * Handling questions related to **betting, payments and transactions** * Resolving customer issues efficiently and professionally * Providing accurate information and an excellent customer experience * Following internal procedures and service standards * Collaborating with an international customer service team What We're Looking For - --------------------- * Fluent level **Danish** * Strong **English communication skills** * Excellent communication and customer service abilities * Comfortable communicating through chat, email and phone * Customer-focused and solution-oriented approach * Comfortable working within the online betting and gaming industry * Availability to work a **rotational schedule**, including evenings, weekends and public holidays * Willingness to relocate to Malta if not already locally based What We Offer - ------------ * **Full relocation support to Malta** * **Company-provided accommodation upon arrival** * **Monthly accommodation allowance during the initial months** * **Flight reimbursement** * **Hybrid working model** * Life and health insurance * Gym membership * Additional employer pension contribution * Shift enhancements and performance-related bonuses * International and multicultural working environment * Career development opportunities Ready for a New Experience in Malta? - ----------------------------------- If you speak Danish fluently and are ready for a new professional experience in Malta, we would love to hear from you. Apply today to learn more about the opportunity and the relocation process.