Customer Service Representative
College Park
**Benefits:** * Free gym membership * Free uniforms * Training \& development * 401(k) * Employee discounts Join one of the fastest-growing fitness brands in the United States---Crunch Fitness! At Crunch, we're more than a gym---we're a community built on energy, inclusivity, and results. We offer real opportunities for career growth, hands-on leadership training, and strong earning potential in a fast-paced, rewarding industry. Our culture is rooted in diversity, acceptance, empowerment, and fun. We're looking for passionate, charismatic individuals who bring positivity, motivation, and a commitment to helping others succeed. If you thrive in a dynamic environment and love connecting with people, we'd love to have you on our team. **++Job Description:++** The Customer Service Representative (CSR) role ensures all members, guests, and prospective members receive top-notch customer service. This is a part-time, hourly non-exempt position. **++Responsibilities:++** * Greet and check in all members, guests, and prospective members. * Answer phone calls in a polite and professional manner. * Inform prospective members about our membership options and current promotions. * Facilitate necessary updates to members' accounts. * Ensure all retail items are fully stocked. * Operate the POS system and accept payments. * Assist in maintaining the neatness and cleanliness of the club. * Other duties as assigned. **Above description may be subject to change or alteration at any time.** **++Qualifications and Skills++** * High school diploma or equivalent * Customer service - 1 year (preferred) * CPR/AED certification (required) * Proficient reading and writing skills * Basic computer proficiency * Professional attitude * Upbeat and positive personality * Efficient and effective communication skills * Ability to multi-task and excel in a busy environment **++Physical Requirements++** * Must be able to adjust and operate all club equipment. * Ability to lift 50 lbs. and engage in physical activity, including lifting weights, squatting, bending, reaching, spotting, and prolonged standing/walking. Hourly rate is subject to change by state.