Community Development/Enterprise Asset Management SME

Boston

OpenGov is the leader in AI and ERP solutions for local and state governments in the U.S. More than 2,000 cities, counties, state agencies, school districts, and special districts rely on the OpenGov Public Service Platform to operate efficiently, adapt to change, and strengthen the public trust. Category-leading products include enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, and transparency and open data. These solutions come together in the OpenGov ERP, allowing public sector organizations to focus on priorities and deliver maximum ROI with every dollar and decision in sync. Learn about OpenGov's mission to power more effective and accountable government and the vision of high-performance government for every community at .**Job Summary:** The Solution Engineer for OpenGov's Community Operations product serves as a senior technical advisor and strategic partner to local governments seeking to modernize resident-facing services, including permitting, licensing, inspections, code enforcement, GIS-enabled asset management, and public works operations. This role leads complex discovery engagements, designs multi-product solutions, and translates intricate municipal workflows into scalable, technology-driven outcomes.**Responsibilities:** Conduct comprehensive technical discovery sessions with municipal leaders, planners, public works directors, and IT teams to identify challenges related to: Permit intake and review workflows, licensing and compliance tracking, GIS asset mapping and infrastructure visibility, and capital improvement planning and lifecycle forecasting.Design tailored solution proposals demonstrating how OpenGov's platform integrates: GIS mapping and spatial data visualization, online permitting and licensing portals, asset inventory tracking and preventative maintenance planning, and workflow automation for inspections and code enforcementDeliver customized product demonstrations showcasingTranslate complex geospatial and operational workflows into clear technical solutionsBuild technical champions within planning, engineering, and public works departments by articulating how GIS-integrated workflows improve efficiency and accountability.Identify and recommend proof-of-concept opportunitiesContribute to RFP/RFQ technical responses, specifically addressing requirementsPartner closely with Professional Services to ensure seamless transition from sales to deploymentProvide structured feedback to Product and R\&D teams on GIS functionality, permitting enhancements, asset management scalability, and competitive positioning in the GovTech market.Requirements and Preferred ExperienceBachelor's degree or equivalent work experience required, preferably equivalent to or aligned with Public Administration, Civil Engineering, GIS, Accounting, Community Development, or Urban PlanningMinimum of 2 years of related experience in Sales or Solution Engineering; advanced degrees may substitute for experience5+ years in solutions engineering, asset/infrastructure management, GIS, or permitting, or ERP solutions.Experience coding in CSS preferredKnowledge of government accounting and/or finance is strongly preferredStrong ability to learn, understand, and communicate complex technical concepts and develop skills to create compelling solutions that demonstrate business valueEffective presentation and relationship-building skills across technical and non-technical audiences.Civic engagement experience is highly desirableAbility to travel up to 25% of the time**Compensation:** $140,000 - $150,000On target ranges above include base plus a portion of variable compensation that is earned based on company and individual performance.The final compensation will be determined by a number of factors such as qualifications, expertise, and the candidate's geographical location.Why OpenGov?A Mission That Matters.At OpenGov, public service is personal. We are passionate about our mission to power more effective and accountable government. Government that operates efficiently, adapts to change, and strengthens public trust. Some people say this is boring. We think it's the core of our democracy.Opportunity to InnovateThe next great wave of innovation is unfolding with AI, and it will impact everything-from the way we work to the way governments interact with their residents. Join a trusted team with the passion, technology, and expertise to drive innovation and bring AI to local government. We've touched 2,000 communities so far, and we're just getting started.A Team of Passionate, Driven PeopleThis isn't your typical 9-to-5 job; we operate in a fast-paced, results-driven environment where impact matters more than simply clocking in and out. Our global team of 800+ employees is united in our commitment to challenge the status quo. OpenGov is headquartered in San Francisco and has offices in Atlanta, Boston, Buenos Aires, Chicago, Dubuque, Plano, and Pune.A Place to Make Your MarkWe pride ourselves on our performance-based culture, where every employee is encouraged to jump in head-first and take action to help us improve. If you have a great idea, we want to hear it. Excellent performance is recognized and rewarded, and we love to promote from within.Benefits That Work for YouEnjoy an award-winning workplace with the benefits to match, including:Comprehensive healthcare options for individuals and familiesFlexible vacation policy and paid company holidays401(k) with company matchPaid parental leave, wellness stipends, and HSA contributionsProfessional development and growth opportunitiesA collaborative office environment with weekly catered lunches. OpenGov