Communications Agent

Columbus

Born out of a passion for outstanding customer service and a commitment to innovation, Biz Voice Boost was founded with one goal: to provide a call centre experience that's as unique as each of our clients. We saw a need for a service that goes beyond generic solutions and decided to create one. **Job Description** Job Summary We are seeking an enthusiastic Communications Agent to support outreach initiatives, customer engagement activities, and relationship-building efforts. This role is ideal for individuals who enjoy interacting with people, delivering information clearly, and contributing to a positive customer experience. **Responsibilities** * Engage with customers and community members in a professional manner. * Support outreach and engagement initiatives. * Assist with promotional activities and customer-facing events. * Build and maintain positive relationships with customers. * Gather feedback and share insights with team members. * Maintain accurate records of communication and outreach activities. * Collaborate with colleagues to support engagement goals. * Represent the company professionally during events and outreach efforts. * Assist with administrative tasks related to communications projects. **Qualifications** * High school diploma or equivalent required. * Strong verbal and written communication skills. * Excellent interpersonal and relationship-building abilities. * Positive attitude and professional demeanor. * Strong organizational and multitasking skills. * Ability to work effectively in a team environment. * Attention to detail and problem-solving skills. **Additional Information** * Competitive annual salary of $50,000 -- $54,000. * Structured leadership development and training program. * Clear career advancement and growth opportunities. * Mentorship from experienced professionals and business leaders. * Skill development in leadership, communication, project management, and business operations. * Collaborative and supportive workplace culture. * Exposure to multiple areas of business operations. * Performance-based advancement opportunities. * Professional development resources and ongoing learning opportunities. * Opportunity to build a long-term career with a growing organization.