Clinic Office Supervisor - Cardiac Testing

Pomona

**Company Overview** Over the past 40 years, Chaparral Medical Group (CMG) has established itself as a leading primary and multi-specialty care provider for California's Inland Empire. In 2022, CMG joined forces with Akido Labs, a tech-enabled healthcare company, to transform the healthcare experience from the ground up. This partnership joins CMG's medical services with Akido's innovative technology to relieve the frustrations felt by everyone involved in care delivery, from medical providers and their staff, to the patients and their families. Ultimately, this means our providers spend more time caring for patients and less time bogged down with administrative work. As part of the Akido medical network, we are currently responsible for more than 250,000 patients in Southern California, with plans to expand into new markets across the U.S. We care deeply about the communities we serve and are committed to providing accessible, high quality healthcare that helps our patients and communities live their fullest lives. We're building a dynamic, diverse and driven team as we continue to grow and broaden our impact. We are seeking passionate people who care deeply about helping patients and communities. We hope you'll join our team Supervisor, Cardiac Testing Department ====================================== Position Overview - ---------------- The Cardiac Testing Supervisor is responsible for overseeing the daily operations of cardiac diagnostic services at our Pomona and Rancho Cucamonga locations. This role ensures high-quality patient care, operational efficiency, and regulatory compliance while leading a team of cardiac technicians and support staff. Location - ------- This position will supervise cardiac testing facilities at both our Pomona and Rancho Cucamonga locations. Key Responsibilities - ------------------- * **Staff Management:** Supervise, train, and evaluate cardiac technicians and support staff across both locations, including scheduling, performance management, and professional development. * **Operations Management:** Coordinate daily operations of the cardiac testing department, ensuring efficient workflow, equipment maintenance, and resource utilization. * **Quality Assurance:** Implement and maintain quality control programs to ensure accuracy of cardiac diagnostic procedures and compliance with regulatory standards. * **Patient Care:** Ensure exceptional patient care through proper test preparation, education, and follow-up protocols. * **Multi-Site Coordination:** Effectively manage operations between Pomona and Rancho Cucamonga facilities, ensuring consistent protocols and service quality. * **Protocol Development:** Develop, implement, and review departmental policies and procedures in accordance with current guidelines and best practices. * **Budget Management:** Assist in preparing and managing department budgets, including equipment acquisition and maintenance planning. * **Interdepartmental Collaboration:** Work closely with physicians, nurses, and other healthcare professionals to coordinate patient care and testing services. * **Compliance:** Ensure departmental adherence to all relevant healthcare regulations, accreditation standards, and safety protocols. * **Technology Management:** Oversee the implementation and utilization of cardiac testing equipment and related technologies. Qualifications - ------------- ### Required Qualifications * 2-3 year experience in Cardiovascular Technology, Healthcare Administration, Nursing, or related field * Previous supervisory experience (2 years preferred) * Knowledge of cardiac testing procedures including ECG, stress testing, Holter monitoring, and echocardiography * Understanding of healthcare regulations and accreditation requirements * Strong leadership, communication, and interpersonal skills * Experience with healthcare information systems and electronic medical records * Valid driver's license and ability to travel between locations ### Preferred Qualifications * Advanced cardiac life support (ACLS) certification, preferred * Experience managing multiple healthcare locations * Knowledge of continuous quality improvement methodologies * Experience with budget management and resource allocation Physical Requirements - -------------------- The position requires standing, walking, and sitting for extended periods. Must be able to lift up to 25 pounds occasionally and assist in patient positioning when necessary. Manual dexterity and visual acuity needed for equipment operation and patient assessment. Work Environment - --------------- Work is performed in a clinical setting with exposure to patients with various health conditions. May require travel between Pomona and Rancho Cucamonga locations (approximately 15 miles apart). Schedule - ------- Full-time position, Monday through Friday with rotating on-call responsibilities. May require occasional weekend coverage based on departmental needs. Reports To - --------- Director of Operations Salary Range - ----------- Competitive salary commensurate with experience and qualifications. Comprehensive benefits package included. Application Process - ------------------ Qualified candidates should submit a resume, cover letter, and three professional references. Background check and drug screening required for all new hires. Akido Labs is an Equal Opportunity Employer committed to diversity in the workplace. Salary range $27---$29 USD Hourly pay range $27---$29 USD Chaparral Medical Group and Akido MSO are an equal opportunity employers, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities.