Clinic Manager

St. Charles

**Benefits:** * 401(k) matching * Competitive salary * Dental insurance * Flexible schedule * Health insurance * Paid time off * Training \& development * Vision insurance **Ellie Mental Health** At Ellie, we're on a mission to expand access to quality mental health care and break down stigma. We lead with authenticity, humor, compassion, creativity, acceptance, and determination --- and we're looking for a leader who embodies those values. Ellie was founded on the belief that mental health care should be human, accessible, and barrier-free. We continue to innovate so our communities can get the support they deserve. **++The Role++** The Clinic Manager partners with the Clinic Director to support clinic performance, operations, and culture --- while maintaining an active caseload. This is a hands-on leadership role for someone who enjoys supporting clinicians, solving problems, and keeping systems running smoothly. You'll help create a positive, connected clinic environment while ensuring operational excellence behind the scenes. **++How Your Time is Spent++** * **25%** Client care (minimum 15 sessions per week) * **30%** Supporting clinicians (licensure, clinical guidance, admin support) * **20%** Community outreach and development * **15%** Facilities and office management * **10%** Billing, credentialing, and systems troubleshooting **++What You'll Do++** * Partner with the Clinic Director to oversee operations and culture * Collaborate with Clinic Managers across locations as part of the leadership team * Maintain communication with the billing team * Support hiring, onboarding, and staff development * Monitor capacity, waitlists, and space needs * Troubleshoot systems (Valant, billing, ADP, Teams, Outlook) * Review EHR service lines and complete corrections * Co-facilitate clinic meetings * Serve as back-up leadership when needed **++What You Bring++** * Master's degree in a mental health field * **Fully licensed LCSW, LCPC, or LMFT** * **Minimum 2 years of leadership experience** * Strong knowledge of state mental health regulations * Excellent organizational, communication, and problem-solving skills * Comfort in a high-growth, evolving environment * Proficiency in Microsoft 365 and EHR systems * **Bilingual applicants encouraged to apply** **++Why Ellie?++** * Salaried role plus benefits with industry-competitive benefits * Fully furnished, comfortable clinic space * A values-driven culture that believes therapy should be accessible and stigma-free * A team that takes the work seriously --- but not ourselves **++If you're ready to lead with heart and expand access to care, we'd love to meet you.++** *Independent franchisees are Equal Opportunity employers committed to diverse and inclusive workforces. Franchisees are independent business people and not employed by Ellie Family Services, PLLP, d/b/a "Ellie Mental Health", Ellie MSO, LLC, or Ellie FAM LLC. Thus, each franchisee and each franchisee clinic is unique and the franchisee is alone responsible for all employment matters in their clinic, including the terms and conditions of employment for their employees, such as hiring, firing, discipline, supervision, staffing and scheduling. Depending on the clinic location you select, the job for which you apply may be in a clinic owned and operated by an independent franchisee, and not with the corporate-owned clinics, which are based in Minnesota. This means the franchisee, not Ellie Family Services, PLLP, is responsible for all employment matters at the clinic. If you are hired for the job, the franchisee will be your employer, not Ellie Family Services, PLLP or any of its affiliated entities. For franchisee clinic locations, please contact the franchisee organization directly to the extent you need assistance in completing forms or otherwise participating in that franchisee's application process.* Flexible work from home options available.