Chief Operating Officer – Long Island, New York (On-Site)

Garden

We have been retained by a well-established and growing boutique law firm in Long Island, New York, which seeks to hire a Chief Operating Officer as it enters a period of strategic expansion. The firm conservatively projects doubling gross revenue in 2026, and the COO will serve as the integrator --- the key operational counterpart to the firm's leadership --- and will be responsible for building and executing the infrastructure that carries the firm forward. **Key Responsibilities** * Build, refine, and optimize firm-wide operational systems, workflows, and processes to support rapid growth * Develop and enforce KPIs and performance metrics; meet with attorneys weekly to drive accountability * Oversee daily operations, budgeting, and resource planning across legal and administrative teams * Manage recruiting, onboarding, and professional development to support continued hiring * Partner with leadership and the fractional CMO on digital marketing, intake, and client experience initiatives * Evaluate and implement legal technology solutions and drive consistent adoption firm-wide **What the Firm Seeks** * 3+ years in a Director of Operations or COO-level role, with a track record of scaling a small or mid-sized business * Background in a law firm or professional services environment strongly preferred * Proven success building systems and managing growth in a service-based organization * Familiarity with EOS or a similar operational framework is a plus * Strong leadership, communication, and project-management skills * Must be willing and able to work on-site five days per week (at least for the first six months) **What the Firm Offers** * Base salary of $175,000 to $225,000, depending on experience * Performance-based bonus tied to KPIs, rewarding ownership and results * 401(k) with 3% employer contribution * Employer-subsidized healthcare * A seat at the table during a genuinely exciting growth phase, with direct access to firm leadership and meaningful influence over how the firm scales * A mission-driven culture that values both excellence and empathy Qualified candidates should email a copy of their resume to ben@mlordc.com for immediate consideration.