Cadence & Epic Analyst

Dallas

Requirements - ----------- ### Must have: ### - We prefer a bachelors degree in Information Systems, Computer Science, or a related discipline, or equivalent experience. - We require 1 to 4 years of healthcare IT experience, including at least 1 year as an Epic analyst. - We strongly prefer Epic certification, with Cadence and Referrals certification required and experience with Ambulatory or Cadence applications highly valued. - We require a Hello World badge. - We need functional knowledge of EHR software and familiarity with healthcare terminology and medical coding. - We expect strong proficiency with MS Office applications. - We value proven customer service skills and the ability to communicate clearly, both verbally and in writing. - We look for the ability to collaborate cross-functionally, work independently, and contribute effectively as part of a team. - We prefer candidates with prior healthcare experience and the ability to remain composed and effective under pressure. - We expect strong organizational and time-management skills and comfort handling confidential patient information. Responsibilities: - ---------------- - We plan, design, test, implement, support, and maintain functionality for Cadence, Referrals, and related Ambulatory workflows. - We collaborate with clinical and operational users to understand needs, define system requirements, and evaluate feasible solutions. - We serve as a liaison between IS and patient care areas, supporting education, training materials, and clinical application guidance. - We lead new implementations, upgrades, and feature rollouts, coordinating pilots, full deployments, and user feedback. - We create and maintain build elements, workflows, documentation, reports, database dictionaries, scripts, and security roles. - We troubleshoot system and security issues, support help desk tickets and user inquiries, and provide timely operational support. - We test new releases and version upgrades to help ensure smooth system performance and reliability. - We mentor team members, share knowledge across teams, and contribute as a technical resource for related projects. - We maintain detailed system knowledge and documentation, and stay current on application improvements and best practices. - We take initiative for our professional growth and continuously look for ways to improve the patient experience. - -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- Company: - ------- We are Methodist Health System, a faith-based organization committed to improving and saving lives through compassionate, high-quality healthcare. Based in Dallas, we have served the community for nearly a century and operate a broad network of 12 hospitals, more than two dozen clinics, and nationally recognized programs in trauma care, transplantation, neonatal intensive care, neurosurgery, robotics, oncology, gastroenterology, and orthopedics. Our organization is known for strong teaching, research, and community commitment, and we have earned multiple workplace recognitions, including Great Place to Work Certified 2026--2027, Glassdoors Best Places to Work, TIMEs Best Companies for Future Leaders, and Newsweeks Americas Most Admired Workplaces. This role supports our clinical information systems and works collaboratively across teams to enhance patient care and system performance. - -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------