Business Systems Analyst / Scrum Master (MRO Domain)

East Hartford

**Business Systems Analyst / Scrum Master (MRO Domain) Location: East Hartford, Connecticut - Onsite** **Visa: USC/GC Position type: FTE** We are seeking an experienced **Business Systems Analyst / Scrum Master** to support the development of a critical enterprise application focused on **MRO (Maintenance, Repair \& Overhaul)** operations. **Mandatory:** Hands-on **MRO domain experience** is required. Agile/Scrum experience alone is not sufficient. **Key Responsibilities** * Gather and document business requirements across planning, repair, sourcing, and supplier management. * Analyze and map AS-IS/TO-BE MRO processes to support digital transformation initiatives. * Create functional specifications, user stories, acceptance criteria, workflow logic, KPIs, and dashboard requirements. * Validate business rules, data definitions, and operational metrics with SMEs. * Collaborate with engineering, data science, and business teams to ensure successful implementation. * Lead UAT planning, testing, defect resolution, and production readiness. * Facilitate Agile ceremonies including Sprint Planning, Daily Stand-ups, Sprint Reviews, and Retrospectives while removing delivery impediments. **Required Skills** * Strong Business Analysis experience with MRO, Repair Operations, Maintenance Planning, Supply Chain, Supplier Management, Inventory Optimization, and Demand Planning. * Experience in Digital Transformation, Process Reengineering, Process Mapping (AS-IS/TO-BE), and Workflow Automation. * Strong knowledge of Agile/Scrum, Jira, User Stories, UAT, KPIs, Dashboards, and stakeholder management. * Experience with enterprise workflow platforms (Webcon or similar) is a plus.