Billings Market Route Supervisor

Billings

Description **PURPOSE OF POSITION:**The Billings Market Route Supervisor is a hybrid leadership role responsible for managing the day-to-day operations of designated Sales Representatives in the Billings market while also personally selling Beer and Non-Alcoholic (NA) products two (2) days per week. This position provides route coverage for all categories---Beer, Wine, and NA---across the Billings territory, acting as both a working supervisor and active contributor to sales goals. The Billings Market Route Supervisor acts as a team leader and plays a key role in the execution of company and business objectives, directing, planning, and controlling the activities of the Sales Representatives assigned to the team. **RESPONSIBILITIES** **PERSONAL SALES (Beer \& NA --- 2 Days Per Week)** * Personally sell Beer and NA products two (2) days per week within the Billings market, maintaining an active account list and achieving assigned monthly sales and distribution targets. * Pre-plan sales objectives and run route as efficiently as possible; call on accounts according to established frequency. * Observe accounts for sales opportunities; deliver factual and persuasive sales presentations and close sales calls effectively. * Inspect back stock for proper pricing, rotation, and positioning; execute all ad features and displays. * Maintain accounts receivable for each assigned account; document and maintain accurate records (route books, re-cap forms, etc.) for each sales call. * Ensure compliance with Company's product quality assurance standards (i.e., outdated, damaged, unsellable product). * Meet or exceed sales volume, profitability, and distribution commitments on Beer and NA categories. * Maintain customer logs for profiling customer needs; investigate and resolve all customer complaints in a timely fashion. **ROUTE COVERAGE (All Categories --- Beer, Wine \& NA)** * Provide route coverage for Beer, Wine, and NA categories across the Billings market as needed, including filling in for vacation routes and unplanned absences. * Perform product re-sets as scheduled across all categories; ensure cold box rotations are completed as needed. * Acquire and maintain adequate supplies of POS and other merchandising materials for all categories; ensure POS area remains neat and orderly. * Ensure brands across all categories are represented to Company standards and monitor competitor activities. * Assist the Company at special events and functions as required. **SALES MANAGEMENT** * Assist Sales Reps to execute and achieve all sales and distribution goals across Beer, Wine, and NA categories; monitor service levels and call frequency and make recommendations for cost-effective changes. * Perform daily rides with team members, provide documentation and follow-up forms to both team members and Management. * Develop, monitor, and recommend Company/supplier-supported sales PFP's on a monthly basis; track and evaluate results including target accounts, incentives, and market execution. * Accountable for all assigned chains to achieve sales, distribution, and ad/display goals. * Prepare and deliver sales presentations to key customers in coordination with Sales Reps; meet with key customers and assist Reps with maintaining relationships and closing sales. * Attend and actively participate in all weekly sales meetings. **SUPERVISORY AND TEAM DEVELOPMENT** * Effectively interview, hire, and develop staff; train sales staff and work directly with staff on a regular basis to reinforce training. * Plan, assign tasks, and direct work of subordinate personnel; examine work for exactness, neatness, and conformance to policies and procedures. * Appraise performance and reward employees appropriately; address complaints and resolve personnel problems; maintain harmony and unity among staff; take necessary corrective action in a timely manner and in accordance with company policy. * Work with all team members assisting them on their assigned routes, striving for growth. * Monitor and be responsible for the effective and efficient collection of receivables. **PROFESSIONALISM:** * Exhibit sound leadership skills and abilities. * Display effective interpersonal communication. * Demonstrate accuracy and thoroughness in all areas of responsibility to ensure quality of work. * Establish and maintain effective working relationships. * Show sound judgment, decision-making, and accountability demonstrate effective problem-solving skills. * Adhere to all Company and supplier procedures and policies as well as all applicable Federal, state, and local regulations regarding the sales and merchandising of alcohol and non-alcoholic products. * Maintain appropriate dress/appearance per Company standards, punctual for all account calls, scheduled meetings, presentations, staff trainings, and meetings. Requirements **QUALIFICATIONS and KNOWLEDGE/SKILLS/ABILITIES (KSA)** *Any combination equivalent to the following education and experience that would provide the necessary knowledge, skills and abilities would qualify. A typical way to obtain the knowledge, skills and abilities would be:* * Relevant bachelor's degree from an accredited college or university. * Five (5) or more years of professional experience in the beer/beverage industry (specifically selling), or closely related areas. * Three (3) or more years in a supervisory, administrative, or management capacity. * Strong beverage industry and product knowledge. * Writing reports, business correspondence, and presentations. * Ability to exercise initiative and judgment in interpreting policies and procedures, delegating responsibilities. * Monitor administrative activities and evaluate the performance of staff and contracted vendors. * Ability to make administrative decisions in a variety of management areas including fiscal, personnel, procurement, and facility operations. * Ability to establish and maintain effective working relationships with staff, vendors, other governmental agencies, and the general public; Ability to promote positive public relations and to convey the objectives of the facility to various groups and individuals. * Excellent computer skills. * Excellent management skills. * Excellent budgeting skills. * Ability to work on own initiative; Ability to handle wide range of tasks. * Understand and effectively communicate Summit Beverage's organizational mission and goals. **PHYSICAL and OTHER REQUIREMENTS** This position will be in an office setting and in customer accounts. It may require 8-to-10-hour days Monday -- Friday, flexible or after standard business hours on occasion. * **Seeing:** Must be able to read reports and use computer/general office equipment. Must be able to read and interpret documentation.**75-100% of time.** * **Hearing:** Must be able to communicate effectively with coworkers and business contacts.**75-100% of time.** * **Standing/Walking: 0-24% of time.** * **Sitting at Desk/Driving: 50-74% of time.** * **Climbing/Stooping/Kneeling: 25-49% of time.** * **Lifting/Pushing/Pulling:** (approx. 20lbs) **25-49% of time.** * **Grasping/Feeling/Hand Dexterity: 75-100% of time.** * **Driving and Travel:** traveling between accounts **25-49% of time.**