Bilingual Front Desk Receptionist / Office Assistant (Medical Office)

Houston

**We offer a comprehensive benefits package to include: Health, Dental, and Vision Insurance, Short and Long-Term Disability Insurance, Life Insurance, 6 Paid Annual Holidays,1 Floating Holiday, and Personal Time Off (PTO), which cover Personal, Vacation, and Sick days.** **Position Summary**: We are looking for a responsible Administrative Assistant to perform various administrative and clerical tasks. Duties of the Administrative Assistant include: * Providing support to our managers and employees. * Assisting in daily office needs. * Managing our company's general administrative activities. **Knowledge/Skills/Qualifications:** * High school education or equivalent required. * An equivalent combination of education and experience related to the Mental Health Industry is preferred. * Organized, detail-oriented, and able to manage competing priorities. * Excellent typing and computer usage skills, including Microsoft Word and Excel proficiency. * Ability to relate with people of diverse backgrounds and provide excellent customer service and solutions to problems. * Knowledge of medical insurance terminology, medical benefits, and billing process. * Experience with online benefit verification, working with insurance companies, and extensive knowledge of different types of coverage and policies. * Maintain accurate patient insurance records. * Good judgment and must have excellent multitasking skills. * Resourcefulness in problem-solving. * Ability to work independently, give attention to detail, prioritize, and perform several tasks together without losing concentration. * Effective in communicating clearly in writing and in speaking without being misunderstood. * 1-3 years of experience in a similar setting is preferred * TEAM PLAYER and willing to diversify job duties. **Duties and Responsibilities include but are not limited to:** * Performs day-to-day general office duties including but not limited to word processing, copying, filing, faxing, answering phones, and data entry. * Scheduling appointments carefully screen patients for the new address, update registration, and inform the patient of adequate information that must be presented at the visit. * Assist on Doctor Day to manage the flow of patients efficiently. * Verifies patient benefit eligibility and coverage and document in the Insurance carrier's system. * Obtains authorization/referral for office visits/procedures. * Maintain ongoing tracking and appropriate documentation on referrals to promote team awareness. * Ensure complete and accurate data, including patient demographics and current insurance information, and update patient benefit information in the EHR system. * Receive and distribute incoming and outgoing mail and deliveries. * Submitting medical authorizations * Maintained an adequate amount of office supplies and place orders in a timely manner. * Responsible for client charts and maintenance of chart room. * Performs other duties as assigned by Office Manager. **The above statements reflect the general duties considered to describe the principal functions of the position identified. They shall not be regarded as a detailed description of all the work requirements that may be inherent in the position.** Job Type: Full-time Salary: $15.00 - $17.00 per hour Benefits: * 401(k) * 401(k) matching * Credit union membership * Dental Insurance * Employee assistance program * Employee discount * Financial planning services * Health insurance * Health savings account * Life insurance * Loan repayment program * Opportunities for advancement * Paid time off * Referral program * Retirement plan * Vision insurance Healthcare setting: * Medical office * Outpatient Schedule: * Monday to Friday Ability to commute/relocate: * Houston, TX: Reliably commute or plan to relocate before starting work (Required) Experience: * Customer service: 1 year (Preferred) * Medical terminology: 1 year (Preferred) * Computer skills: 1 year (Preferred)