Benefits Administrator

Wilmington

Benefits Administrator - --------------------- **People Department** **Location:** Hybrid (in-office 3 days a week) **FLSA:** Exempt **Salary Range:** $58,000--$62,000 **Start date:** Early to mid April 2026 **Reports To:** People \& Culture Manager *** ** * ** *** ### About the Role At ProAutomated, our benefits and leave programs are more than checkboxes, they're how we take care of our people. We're looking for a **Benefits Administrator** who is detail-oriented, empathetic, and excited to own the full benefits and leave experience for our U.S. and Canadian team members. In this role, you'll manage the day-to-day administration of benefits, time-off, and leave programs, while serving as a trusted point of contact during some of the most important (and sometimes stressful) moments in a team member's life. You'll balance accuracy and compliance with care, clarity, and great communication. This is a hands-on role with room to grow --- ideal for someone early in their HR career who wants to deepen their expertise and become a true subject-matter expert. *** ** * ** *** ### What You'll Do **Benefits \& Retirement Administration** * Serve as the first point of contact for team member questions related to medical, dental, vision, HSA, disability, life/AD\&D, and wellness benefits * Process benefit enrollments, changes, and terminations accurately in Paycor and carrier portals * Support 401(k) and RRSP administration, including audits, notices, and contribution verification * Conduct regular audits to ensure payroll deductions and enrollments are correct * Maintain benefit documentation, guides, and internal resources * Support Open Enrollment planning, setup, communications, and team member education **Leave of Absence \& Time-Off Management** * Own the full lifecycle of leave and time-off programs across the U.S. and Canada * Manage FMLA, state paid leave programs, sick leave, ADA accommodations, and personal/unpaid leaves * Track balances, documentation, notices, and return-to-work timelines * Ensure time-off plans and accruals remain compliant by location * Partner with Payroll to ensure accurate pay coding during leaves * Act as a thoughtful escalation point for leaders, balancing compliance with care **Compliance \& Coordination** * Support compliance with ERISA, ACA, COBRA, HIPAA, FMLA, and state/provincial regulations * Assist with annual filings, audits, renewals, and broker/carrier requests * Monitor HRIS data integrity and EDI feeds * Recommend process improvements and help streamline benefits and leave workflows **Team Member Support \& Education** * Provide clear, compassionate, and timely support to team members navigating benefits and leaves * Create and share benefits communications, reminders, and FAQs * Support onboarding benefits sessions and ongoing education * Identify trends or recurring questions and suggest improvements *** ** * ** *** ### Who We're Looking For You'll thrive in this role if you are: * Highly detail-oriented and comfortable working with data and audits * Calm, empathetic, and confident supporting team members through life events * Curious and motivated to learn more about benefits, compliance, and leave programs * Organized, proactive, and excited to own processes end-to-end * A strong written communicator who can explain complex topics clearly **Experience \& Skills** * 1--3 years of experience in HR, benefits, payroll, or HRIS support * Experience with benefit enrollments, terminations, or Open Enrollment support * Exposure to leave tracking or basic leave administration * Experience using an HRIS (Paycor, ADP, UKG, Paylocity, or similar) * Comfortable navigating multiple systems and portals *** ** * ** *** ### Why ProAutomated ProAutomated is a fast-growing automation company with a strong people-first culture. We care deeply about doing things the right way --- with integrity, transparency, and respect. You'll join a People \& Culture team that values trust, ownership, collaboration, and continuous improvement. We offer: * Paid training and growth opportunities * Full time salary and benefits (health, dental, vision, 401(k), and more) * Hybrid flexibility * Company-provided laptop and phone * Team bonding \& camaraderie building events throughout the year * A Catastrophe Fund to support team members during major life events