Automotive Center Manager

Jonesboro

**Benefits:** * Discounts on services up to 100% * Bonus based on performance * Free uniforms * Paid time off * Training \& development **Company Overview** Grease Monkey® International, LLC is the nation's largest independent franchisor of automotive oil change centers serving more than 2 million customers each year. Our Grease Monkey® Certified Pit Crews offer customers a service experience that is unrivaled in the automotive industry. Our highly trained technicians are certified using our proprietary Grease Monkey® Technician Training \& Certification Program. Grease Monkey® certified pit crews offer drivers an exceptional experience, delivered with speed and precision. **Position Overview** We are seeking an experienced and motivated Quick Lube Manager to lead daily operations, drive efficient service delivery, and ensure every customer receives a professional, high-quality experience. The ideal candidate brings strong automotive service knowledge, hands-on leadership, and the ability to coach a fast-paced team while maintaining safety, productivity, and customer satisfaction. **Key Responsibilities**· Manage daily quick lube operations, including workflow, vehicle throughput, service quality, and customer wait times. · Supervise, train, schedule, and coach the assistant manager and lube technicians to support consistent performance and professional growth. · Ensure that oil changes, fluid services, filter replacements, tire checks, inspections, and related maintenance services are completed accurately and efficiently. · Maintain strong customer service standards by greeting customers professionally, explaining recommended services, and resolving concerns promptly. · Monitor inventory levels for oil, filters, fluids, parts, tools, and supplies; place orders as needed to prevent service interruptions. · Enforce safety procedures, environmental standards, housekeeping expectations, and company policies across the service area. · Inspect equipment, work bays, and service areas regularly to ensure cleanliness, readiness, and safe operation. · Review repair orders, service documentation, and daily paperwork for accuracy and completeness. · Track team productivity, service performance, and customer satisfaction; recommend improvements to increase efficiency and profitability. · Partner with store or service leadership on hiring, onboarding, training, sales goals, and department performance. · Drive financial results by meeting and exceeding sales, payroll and inventory budgets. **Qualifications** · Minimum of 3 years of quick lube, express service, or automotive service management experience preferred. · Strong working knowledge of automotive maintenance services, basic vehicle systems, service tools, and shop safety practices. · Proven leadership skills with the ability to motivate, train, and hold team members accountable. · Excellent communication and interpersonal skills with a customer-first mindset. · Ability to work in a fast-paced environment, manage competing priorities, and make sound decisions under pressure. · Strong organizational, problem-solving, and follow-through skills. · Valid driver's license required. · High school diploma or equivalent required; automotive service certifications are a plus. · Ability to work a flexible schedule, which may include weekends, evenings, or holidays based on business needs. **What We Offer** · Competitive compensation based on experience. · Bonus structure on sales and Team performance. · Opportunities for advancement within automotive service operations. · Hands-on leadership role in a fast-paced, customer-focused environment. · Supportive team culture focused on safety, service quality, and professional growth. **About the Role** This position is ideal for a dependable automotive service leader who enjoys developing people, improving processes, and keeping a busy quick lube operation running smoothly from open to close. **Working Conditions** **Environment:** Frequent exposure to outside weather elements, noise, and vehicle exhaust fumes throughout the entire shift. **Physical Activities:** Position requires good corrected vision, hearing, frequent standing, walking, climbing, stooping, crouching, handling, reaching, and lifting.