Account Manager - Certified Pharmacy Technician Non-Retail

Southfield

**Job description: Operations Executive -- Medtipster** If you are interested in a career within a customer-focused, team-oriented environment that rewards innovation, quality, integrity and collaboration, **Medtipster** welcomes your application. Medtipster is a privately held pharmacy benefit administrator (PBA) headquartered in Southfield, Michigan. Our solutions and services positively influence healthcare outcomes and expenditures, improving the position of our clients in the market. Medtipster offers high-value solutions to payers, providers and consumers of healthcare in the U.S. **POSITION SUMMARY** The OE position is full time, responsible for ensuring Medtipster clients and patients receive superior service. Key member of the core client account team responsible for Prior Authorizations and assisting with the Brand Optimization Program success. Responsible for utilizing technology, tools, processes, and resources to ensure members receive medications as directed by client plans. Collaborates with other Operations Executives and sales team on client activity, expectations, and service needs. **ESSENTIAL FUNCTIONS** * Answering Incoming Phone Calls * Responsible for Manual Client Eligibility Entry * Process Prior Authorizations -- Starting them and Submitting for Determination * Copay card checks at the end of the month to add to Smart Sheets. * Other Responsibilities as Assigned **QUALIFICATIONS** * Bachelor's degree preferred but not required. * PC skills including proficiency in Microsoft Outlook, Word, and Excel as well as internet experience. * Excellent written and verbal communication and presentation skills specifically regarding email and phone. * Exceptional data entry skills with a strong attention to detail. * Strong analytical and problem-solving skills. * Strong focus on book of business client satisfaction and client retention results. Demonstrated ability managing projects, utilizing proven project management processes. * Ability to work cross-functionally to proactively communicate and to resolve issues with the highest sense of urgency. **Two professional references required!** **OSHA/ADA:** To perform this job successfully, the successful candidate must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. **Disclaimer:** The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. Job Type: Full-time Job Type: Full-time Pay: $40,000.00 - $55,000.00 per year Benefits: * 401(k) matching * Dental insurance * Employee assistance program * Health insurance * Life insurance * Paid time off * Vision insurance Physical Setting: * Office Education: * Associate (Required) Experience: * Pharmacy technician: 1 year (Required) License/Certification: * Pharmacy Technician Certification (Required) Work Location: In person